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Jonathan Wales Work
Data Centre Operations Engineer @ (March 2025 - Present)
Senior Technical Specialist @ (November 2014 - December 2024)
Senior Telecomms Administrator @ (January 2014 - November 2014)
Senior Field Services Engineer @ (August 2008 - January 2014)
Remote Avaya Technical Specialist @ (August 2006 - August 2008)
Telecoms Support Analyst @ (January 2001 - March 2006)
Telecoms Support Analyst @ (January 2001 - August 2006)
Telecoms Support Analyst @ Telewest (January 1998 - January 2001)
Jonathan Wales Education
Southampton
LAW Degree (2:1)
1994-1997
Jonathan Wales Skills
Avaya PBX
Avaya
Modular Messaging
H.323
CTI
TDM
Definity
Call Recording
IP Phones
Call Routing
LAN/WAN
CMS
Unified Communications
SIP
ISDN
IVR
Call Logging
Avaya Aura
Voice Mail
Project Planning
ACD
LAN-WAN
VoIP
Telephony
Media Gateways
Voice & Data Convergence
Telecommunications
Avaya Communication Manager
Contact Centers
SIP Trunking
Avaya IP Telephony
Unified Messaging
Cisco Call Manager
Video Conferencing
Avaya Site Administration
QoS
ACSS
WAN
ACIS
IP
Ethernet
IP PBX
Session Management
RTP
H.248
Avaya Technologies
Management
Internet Protocol (IP)
Banking
Voice and Data Convergence
Support
Voice Over Ip Voip
Internet Protocol Ip
Lloyds
Session Initiation Protocol Sip
Lan Wan
Internet Protocol
Voice Over Ip
Session Initiation Protocol
Jonathan Wales Summary
Jonathan Wales, is currently a Data Centre Operations Engineer at Iomart. Jonathan Wales brings experience from previous roles at Experian Consumer Services and Avaya. Jonathan Wales holds a 1994 - 1997 LAW Degree in 2:1 @ Southampton. With a robust skill set that includes Avaya PBX, Avaya, Modular Messaging, H.323, CTI and more. Jonathan Wales has 1 emails on RocketReach.
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