2026 -now Vice President of Customer Success and Support @
2024 -2026 Vice President of Customer Support and Success @
2022 -2023 Director Of Support @
2022 -2022 Head of Customer Success Engineering @
2020 -2022 Sr. Manager, Customer Success @
2017 -2020 Sr. Manager, Customer Support @
Jonathan Tittle Education
ITT Technical Institute-Indianapolis 2015-2019
Cornish College of the Arts
Jonathan Tittle Skills
Operations
Technical Support
Customer Satisfaction
Customer Retention
Team Management
Voice of the Customer
Organizational Leadership
Communication
Customer Experience
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Zendesk Support
People Development
Operations Management
Coaching
SQL
PostgreSQL
Jira Service Desk
Zendesk
Jira
Confluence
PagerDuty
Nginx
MariaDB
PHP-FPM
Redis
Customer Success Engineering
Drupal
CDN
Leadership
Strategic Leadership
Technical Leadership
People Management
Team Leadership
Team Building
Customer Success
Customer Support
Customer Service
Linux System Administration
System Administration
High Availability
Troubleshooting
Cloud Computing
MySQL
PHP
Bash
WordPress
Linux
Databases
Jonathan Tittle Summary
Jonathan Tittle, based in Johnson City, TN, US, is currently a Vice President of Customer Success and Support at Shadeform. Jonathan Tittle brings experience from previous roles at io.net, Materialize, Nacelle and Pantheon Platform. Jonathan Tittle holds a 2015 - 2019 ITT Technical Institute-Indianapolis. With a robust skill set that includes Operations, Technical Support, Customer Satisfaction, Customer Retention, Team Management and more. Jonathan Tittle has 2 emails and 4 mobile phone numbers on RocketReach.
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