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Jonathan Tittle Location
Johnson City, TN, US
Jonathan Tittle Work
Vice President of Customer Success and Support @ (March 2026 - Present)
Vice President of Customer Support and Success @ (April 2024 - March 2026)
Director Of Support @ (July 2022 - May 2023)
Head of Customer Success Engineering @ (February 2022 - June 2022)
Sr. Manager, Customer Success @ (October 2020 - February 2022)
Sr. Manager, Customer Support @ (June 2017 - October 2020)
Jonathan Tittle Education
ITT Technical Institute-Indianapolis 2015-2019
Cornish College of the Arts
Jonathan Tittle Skills
Operations
Technical Support
Customer Satisfaction
Customer Retention
Team Management
Voice of the Customer
Organizational Leadership
Communication
Customer Experience
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Zendesk Support
People Development
Operations Management
Coaching
SQL
PostgreSQL
Jira Service Desk
Zendesk
Jira
Confluence
PagerDuty
Nginx
MariaDB
PHP-FPM
Redis
Customer Success Engineering
Drupal
CDN
Leadership
Strategic Leadership
Technical Leadership
People Management
Team Leadership
Team Building
Customer Success
Customer Support
Customer Service
Linux System Administration
System Administration
High Availability
Troubleshooting
Cloud Computing
MySQL
PHP
Bash
WordPress
Linux
Databases
Jonathan Tittle Summary
Jonathan Tittle, based in Johnson City, TN, US, is currently a Vice President of Customer Success and Support at Shadeform. Jonathan Tittle brings experience from previous roles at io.net, Materialize, Nacelle and Pantheon Platform. Jonathan Tittle holds a 2015 - 2019 ITT Technical Institute-Indianapolis. With a robust skill set that includes Operations, Technical Support, Customer Satisfaction, Customer Retention, Team Management and more. Jonathan Tittle has 4 emails and 4 mobile phone numbers on RocketReach.
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