Fraud and Claims Senior Operations Manager, VP @ (August 2020 - July 2022)
Fraud Operations Manager @ (December 2018 - August 2020)
Customer Service Manager @ (June 2017 - December 2018)
Customer Service Supervisor @ (March 2016 - June 2017)
Customer Service Representative @ (January 2015 - March 2016)
Zone Manager @ Walmart (April 2012 - January 2015)
Jonathan Stokes Education
Strayer University- South Carolina
Master of Science (MS) (Human Resources Management and Services)
2012-2015
Claflin University
Bachelor of Arts (B.A.) (Sociology)
2006-2011
Jonathan Stokes Skills
Customer Satisfaction
Call Centers
Jonathan Stokes Summary
Jonathan Stokes, based in Charlotte, NC, US, is currently a Enterprise Fraud Management Agile Process Product Owner, VP at Truist. Jonathan Stokes brings experience from previous roles at Wells Fargo. Jonathan Stokes holds a 2012 - 2015 Master of Science (MS) in Human Resources Management and Services @ Strayer University- South Carolina. With a robust skill set that includes Customer Satisfaction, Call Centers and more. Jonathan Stokes has 2 emails and 2 mobile phone numbers on RocketReach.
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