Manager of Customer Experience @ (February 2020 - January 2022)
AppleCare Training Instructor @ (January 2016 - January 2018)
Customer Relations Supervisor @ (January 2010 - January 2013)
Jonathan Rose Education
University of Washington
Bachelor's degree
2020
Jonathan Rose Skills
Account Expansion
Account Management
Agile Methodologies
B2B SaaS
Churn Reduction
Client Onboarding
Confluence
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Success Operations
Freshsales
Gainsight
HubSpot
Jira
Leadership
Management
Marketing Strategy
Net Revenue Retention (NRR)
Performance Management
Project Management
QBR
Quality Assurance
Renewals
Salesforce.com
SharePoint
Slack
Social Media Marketing
Software Implementation
Software as a Service (SaaS)
Strategic Planning
Tableau
Team Building
Team Leadership
Team Management
Training
Trello
Upselling
monday.com
Jonathan Rose Summary
Jonathan Rose, based in Pittsburgh, PA, US, is currently a Director of Customer Success at Monjur. Jonathan Rose brings experience from previous roles at VeilSun, Inc., Quandary Consulting Group, Blue Nile and Apple. Jonathan Rose holds a Bachelor's degree @ University of Washington. With a robust skill set that includes Account Expansion, Account Management, Agile Methodologies, B2B SaaS, Churn Reduction and more. Jonathan Rose has 2 emails and 1 mobile phone numbers on RocketReach.
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