Jonathan Rose Email & Phone Number
Director of Operations @ Sagility
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Jonathan Rose Location
- St. Augustine, FL, US
Jonathan Rose Work
- 2025 -now Director of Operations @
- 2019 -2025 Director of Operations @
- 2022 -2022 Director of Customer Experience @
- 2018 -2019 Contact Center Engineer (Contractor) @
- 2013 -2018 Site Director @ Convergys
- 2010 -2013 Senior Operations Manager @ Convergys
- 1996 -2010 Operations Manager and Client Services Manager and Business Manager @ Convergys
Jonathan Rose Education
- University of Phoenix
Bachelor of Business Administration (Business Administration and Management, General)
2014-2016 - University of Central Florida
Certificate (Cyber/Computer Forensics and Counterterrorism)
2023
Jonathan Rose Skills
- Call Center
- Six Sigma
- Operations Management
- Customer Relations
- Transitioning
- IEX
- Outbound
- Service Operations
- Process Improvement
- Vendor Management
- Customer Satisfaction
- Continuous Improvement
- Capacity Planning
- Inbound
- Customer Service
- Performance Management
- Outsourcing
- P&L Management
- Process Management
- Excel
- Change Management
- Inbound Marketing
- Microsoft Excel
- Call Centers
- Customer Experience
- Training
- Program Management
- Workforce Management
- BPO
- Management
- Coaching
- Performance Improvement
- Contact Centers
- Project Management
- Project Planning
- IVR
- CRM
- Transition Management
- Business Process Improvement
- Customer Retention
- Team Management
- Cross-functional Team Leadership
- Service Delivery
- Contact Center Management
- Employee Relations
- Telecommunications
- Leadership
- Team Building
- Avaya
- Sla
Jonathan Rose Summary
- Jonathan Rose, based in St. Augustine, FL, US, is currently a Director of Operations at Sagility. Jonathan Rose brings experience from previous roles at HGS - Hinduja Global Solutions, Freedom Mortgage, Kemper and Convergys. Jonathan Rose holds a 2014 - 2016 Bachelor of Business Administration in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Call Center, Six Sigma, Operations Management, Customer Relations, Transitioning and more. Jonathan Rose has 2 emails and 1 mobile phone numbers on RocketReach.
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