Jonathan Rose Email & Phone Number
Director of Operations @ Sagility
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Jonathan Rose Location
- St. Augustine, FL, US
Jonathan Rose Work
- 2025 -now Director of Operations @
- 2019 -2025 Director of Operations @
- 2022 -2022 Director of Customer Experience @
- 2018 -2019 Contact Center Engineer (Contractor) @
- 2013 -2018 Site Director @ Convergys
- 2010 -2013 Senior Operations Manager @ Convergys
- 1996 -2010 Operations Manager and Client Services Manager and Business Manager @ Convergys
Jonathan Rose Education
- University of Phoenix
Bachelor of Business Administration (Business Administration and Management, General)
2014-2016 - University of Central Florida 2023
Jonathan Rose Skills
- Call Center
- Six Sigma
- Operations Management
- Customer Relations
- Transitioning
- IEX
- Outbound
- Service Operations
- Process Improvement
- Vendor Management
- Customer Satisfaction
- Continuous Improvement
- Capacity Planning
- Inbound
- Customer Service
- Performance Management
- Outsourcing
- P&L Management
- Process Management
- Excel
- Change Management
- Inbound Marketing
- Microsoft Excel
- Call Centers
- Customer Experience
- Training
- Program Management
- Workforce Management
- BPO
- Management
- Coaching
- Performance Improvement
- Contact Centers
- Project Management
- Project Planning
- IVR
- CRM
- Transition Management
- Business Process Improvement
- Customer Retention
- Team Management
- Cross-functional Team Leadership
- Service Delivery
- Contact Center Management
- Employee Relations
- Telecommunications
- Leadership
- Team Building
- Avaya
- Sla
Jonathan Rose Summary
- Jonathan Rose, based in St. Augustine, FL, US, is currently a Director of Operations at Sagility. Jonathan Rose brings experience from previous roles at HGS - Hinduja Global Solutions, Freedom Mortgage, Kemper and Convergys. Jonathan Rose holds a 2014 - 2016 Bachelor of Business Administration in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Call Center, Six Sigma, Operations Management, Customer Relations, Transitioning and more. Jonathan Rose has 2 emails on RocketReach.
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Top Sagility Employees
Rob Adhikari
Vice President of Sales
Los Angeles, CA, US
Dan Wittner
Senior Vice President - Head of Sales
Austin, TX, US
Sreepathy Viswanathan
EVP, Chief Corporate Development Officer
Spicewood, TX, US
Jorge Serrano
Vice President, Business Development
Austin, TX, US
Rajaram Natarajan
Senior Vice President Client Services
Aubrey, TX, US
Kristy Swayze
Vice President, Business Delivery
Atlanta, GA, US
Donald Searing
Vice President, Product and Engineering
Van Alstyne, TX, US
Aditya Kejriwal
Vice President
Columbus, OH, US
Christina Vanecek
Vice President and Global Head of Marketing
Raleigh, NC, US
Clint Mooneyham
Vice President, Sales
Nashville, TN, US
Scott Cowsill
Vice President, Clinical Sales, Specialist
Detroit, MI, US
Brad Burgess
VP, Client Services
Overland Park, KS, US
Kenneth Oxler
VP Information Technology, Regional CTO
Woodstock, GA, US
Jodie Erickson
Vice President, Operations US Overall
Salt Lake City, UT, US
Brady Burton
Vice President Human Resources - Americas
Salt Lake City, UT, US
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