2010 -
2014 IT Operations Manager @ Notting Hill Housing Group
2004 -
2010 IT Operations Support Manager @
2004 -
2004 IT Consultant @
2001 -
2004 IT Senior Technical Analyst @
2001 -
2001 IT Customer Service Agent @
2000 -
2001 IT Infrastructure and Telephony Analyst @
1999 -
2000 IT Technical Support and Telephony Analyst @
Jonathan Riches Education
University of Cape Town
(Economics, Information Systems)
1995
-
1998
Diocesan College (Bishops) 1994
-
1994
South African College Schools (SACS) 1985
-
1993
Jonathan Riches Skills
Sales
Management
Troubleshooting
Strategic Planning
Teaching
Leadership
IT Strategy
Information Technology
Stakeholder Management
Business Transformation
SDLC
PMO
People Management
Data Center
Infrastructure
ITIL
Account Management
Incident Management
Business Analysis
Vendor Management
Team Management
Team Leadership
Process Improvement
Strategy
Operations Management
Business Continuity
Project Portfolio Management
IT Operations
Professional Services
Managed Services
Business Process
Change Management
Disaster Recovery
Service Management
PRINCE2
Governance
Business Process Improvement
Project Management
Outsourcing
Service Delivery
Software Project Management
Cloud Computing
Problem Management
Integration
IT Management
Project Delivery
IT Service Management
Jonathan Riches Summary
Jonathan Riches, based in London, GB, is currently a Head of IT Service Management at Ofcom. Jonathan Riches brings experience from previous roles at Battersea Dogs & Cats Home, Vero Group, The University of Auckland and Notting Hill Housing Group. Jonathan Riches holds a 1995 - 1998 University of Cape Town. With a robust skill set that includes Sales, Management, Troubleshooting, Strategic Planning, Teaching and more. Jonathan Riches has 2 emails and 1 mobile phone numbers on RocketReach.
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