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Jonathan Riches Location
London, GB
Jonathan Riches Work
Head of IT Service Management @ (June 2018 - Present)
Head of IT @ (September 2017 - June 2018)
Head of IT Service Delivery @ (April 2016 - January 2017)
Head of Faculty IT @ (November 2014 - February 2016)
IT Operations Manager @ Notting Hill Housing Group (November 2010 - October 2014)
IT Operations Support Manager @ (July 2004 - March 2010)
IT Consultant @ (April 2004 - June 2004)
IT Senior Technical Analyst @ (December 2001 - January 2004)
IT Customer Service Agent @ (September 2001 - November 2001)
IT Infrastructure and Telephony Analyst @ (May 2000 - May 2001)
IT Technical Support and Telephony Analyst @ (May 1999 - April 2000)
Jonathan Riches Education
University of Cape Town
(Economics, Information Systems)
1995-1998
Diocesan College (Bishops) 1994-1994
South African College Schools (SACS) 1985-1993
Jonathan Riches Skills
Sales
Management
Troubleshooting
Strategic Planning
Teaching
Leadership
IT Strategy
Information Technology
Stakeholder Management
Business Transformation
SDLC
PMO
People Management
Data Center
Infrastructure
ITIL
Account Management
Incident Management
Business Analysis
Vendor Management
Team Management
Team Leadership
Process Improvement
Strategy
Operations Management
Business Continuity
Project Portfolio Management
IT Operations
Professional Services
Managed Services
Business Process
Change Management
Disaster Recovery
Service Management
PRINCE2
Governance
Business Process Improvement
Project Management
Outsourcing
Service Delivery
Software Project Management
Cloud Computing
Problem Management
Integration
IT Management
Project Delivery
IT Service Management
Jonathan Riches Summary
Jonathan Riches, based in London, GB, is currently a Head of IT Service Management at Ofcom. Jonathan Riches brings experience from previous roles at Battersea Dogs & Cats Home, Vero Group, The University of Auckland and Notting Hill Housing Group. Jonathan Riches holds a 1995 - 1998 University of Cape Town. With a robust skill set that includes Sales, Management, Troubleshooting, Strategic Planning, Teaching and more. Jonathan Riches has 2 emails and 1 mobile phone numbers on RocketReach.
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