Jonathan Paton Email
Head of Ops Cost and Capacity Management @ Capital One
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Jonathan Paton Location
- Loughborough, GB
Jonathan Paton Work
- 2021 -now Head of Ops Cost and Capacity Management @
- 2018 -2021 Head of Operational Insight @
- 2011 -2018 Energy and Utilities Management Consultant @
- 2011 -2011 Partnership Manager @
- 2010 -2011 Sap Business Change Manager @
- 2008 -2010 Gis Data Improvement Project Manager @
- 2005 -2008 Customer Liaison Project Manager @
- 2003 -2004 Pension Administrator @
- 1998 -2003 Customer Service Officer @
Jonathan Paton Education
- Durham University
BA (Hons) (Finance and French)
2000-2003 - Merchiston Castle School, Edinburgh
A Levels, GCSE's (Mathematics, French, English Literature, Spanish)
1995-2000 - Crawfordton House School 1990-1995
Jonathan Paton Skills
- Business Profitability
- Contractual Obligations
- OSP
- Strategy Implementation
- Operational Excellence
- Direct Line Management
- Customer Interaction
- Emerging Trends
- Customer Success
- Staffing Models
- Transparency
- Strategy Execution
- Business Intelligence (BI)
- Customer Relations
- Communication
- Cash Collection
- External Relationships
- Coaching
- Colleague Development
- Digital Transformation
- Identifying Trends
- Meeting Facilitation
- Fraud Investigations
- Resource Allocation
- Presentations
- Business Case Development
- Budget Proposals
- Team Management
- Commerciality
- Negotiation
- Customer Satisfaction (CSAT)
- Customer Contact
- Operational Efficiency
- Key Performance Indicators
- Service Levels
- Change Programmes
- Contact Centers
- Commercial Awareness
- Energy Industry
- Business Analytics
- Analytical Skills
- Business Insights
- Demand Forecasting
- Service Level Management
- Fulfilment
- Stakeholder Management
- Change Management
- Project Management
- Business Analysis
- Project Delivery
- Analysis
- Project Planning
- Business Process Improvement
- Risk Management
- Business Transformation
- Management Consulting
- Requirements Analysis
- Program Management
- Energy
- Consulting
- Contract Management
- Asset Managment
- Budgets
- Outsourcing
- Requirements Gathering
- Business Value
- Service Delivery
- Credit Cards
- Customer Service
- Management
- Leadership
- Cross-functional Team Leadership
- Public Speaking
- Strategic Thinking
- Problem Solving
- Interpersonal Communication
- Smart Metering
- Energy Markets
- Operational Intelligence
- Insight Generation
- Team Development
- Microsoft Excel
Jonathan Paton Summary
- Jonathan Paton, based in Loughborough, GB, is currently a Head of Ops Cost and Capacity Management at Capital One. Jonathan Paton brings experience from previous roles at Capital One, Baringa Partners, e.on Uk and Central Networks. Jonathan Paton holds a 2000 - 2003 BA (Hons) in Finance and French @ Durham University. With a robust skill set that includes Business Profitability, Contractual Obligations, OSP, Strategy Implementation, Operational Excellence and more. Jonathan Paton has 3 emails on RocketReach.
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Top Capital One Employees
Jaidev Shergill
President: Capital One Ventures
New York, NY, US
Kamlesh Talreja
Chief Technology Officer , SVP, Financial Services
Bellevue, WA, US
Joe Balzarini
Chief Revenue Officer - Capital One Software
McLean, VA, US
Kyle Shidler
COO
Plano, TX, US
Charleston Malkemus
Chief Technology Officer
San Francisco, CA, US
Liz Kitchin
CFO, Mainstreet Card
Chicago, IL, US
Adam Zacharski
CTO Capital One Shopping
Austin, TX, US
Curtis Hart
Co-Founder and Managing Director
Chicago, IL, US
Celia Karam
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Neal Blinde
President, Commercial Banking
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