Jonathan Mindell Email & Phone Number
Global Partner, CEO (UK and Europe) and Practice Leader - Customer Experience (CX) @ ICG – Internal Consulting Group (Global)
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Jonathan Mindell Location
- London, GB
Jonathan Mindell Work
- 2020 -now Global Partner, CEO (UK and Europe) and Practice Leader - Customer Experience (CX) @
- 2016 -2020 Business Lead, Customer Experience @
- 2024 -now Senior Advisor and Executive Mentor - ICEO @
- 2023 -now Lecturer - Career Development, MBA Programme @
- 2018 -now Corporate Advisory Board Member @
- 2016 -now Executive Director @
- 2023 -now Governor @
- 2015 -2016 Partner @ C3 Partners UK
- 2014 -2015 Executive Director @
- 2013 -2014 Regional Operations Leader (COO) - Europe and Pacific Region @
- 2009 -2012 EMEA Managing Director - Outsourcing Division @
- 2007 -2008 UK Managing Director - Outsourcing Division @
- 2004 -2007 Group Managing Director, RCI Europe @ Wyndham Worldwide
- 1999 -2003 Sales and Marketing Director, UK and Ireland @
- 1997 -1999 Director, Direct Distribution - Airtours @
- 1993 -1997 Head of Member Services @
- 1991 -1993 Marketing Director, Investments @
- 1986 -1991 Marketing Controller, Savings and Investments @
Jonathan Mindell Education
- The Wharton School
Executive Programme
2005-2005 - London Business School
Master of Business Administration (MBA) (Business strategy and Service sector businesseses)
1982-1984 - London School of Economics and Political Science
Bachelor of Science (BSc) (Geography and Economics)
1977-1980
Jonathan Mindell Skills
- Organisational Leadership
- Business Strategy
- Business Transformation
- Customer Service
- Operational Excellence
- International Business Leadership
- Leadership Development
- Process Improvement
- Change Management
- Outsourcing
- Offshoring
- Consumer Services
- Financial Services
- Customer Experience
- Service Delivery
- Marketing
- CRM
- People Development
- Mentoring
- Collaboration
- Customer Satisfaction
- Multi-Channel Commerce
- Governance
- Customer Contact
- Strategic Planning
- Business Analysis
- Multi Channel Commerce
- Public Speaking
Jonathan Mindell Summary
- Jonathan Mindell, is currently a Global Partner, CEO (UK and Europe) and Practice Leader - Customer Experience (CX) at ICG – Internal Consulting Group (Global). Jonathan Mindell brings experience from previous roles at Internal Consulting Group (Global), LHH, Brunel University London and Rainbow Trust Children's Charity. Jonathan Mindell holds a 2005 - 2005 Executive Programme @ The Wharton School. With a robust skill set that includes Organisational Leadership, Business Strategy, Business Transformation, Customer Service, Operational Excellence and more. Jonathan Mindell has 5 emails and 2 mobile phone numbers on RocketReach.
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