Jonathan Goucher Email
Service Manager @ ALONE
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Jonathan Goucher Location
- Ireland
Jonathan Goucher Work
- Service Manager @ (March 2026 - Present)
- Director @ HiProfiles (July 2025 - March 2026)
- Quality Manager TikTok EMEA, TnS @ (March 2022 - July 2025)
- Senior Operation Manager @ (January 2018 - March 2022)
- Operations Manager @ (October 2015 - November 2017)
- Manager Transaction Service Quality @ (April 2015 - September 2015)
- Senior Team Manager @ (March 2014 - April 2015)
- Senior Manager @ (October 2012 - March 2014)
- Outsourcing Team Manager @ (January 2008 - October 2012)
- Team Leader @ Conduit (January 2004 - January 2006)
Jonathan Goucher Education
- Belfast Metropolitan College
Diploma of Education (Higher National Diploma in Travel and Tourism Management)
Jonathan Goucher Skills
- People Management
- Salesforce.com
- Call Center
- Customer Service
- Cloud Computing
- Customer Relations
- Management
- Contact Centers
- Service Delivery
- Team Leadership
- Account Management
- Business Analysis
- BPO
- Customer Satisfaction
- CRM
- Workforce Management
- Outsourcing
- Performance Management
- Process Improvement
- Call Centers
- Team Management
- Customer Experience
- Analysis
- System Administration
- Customer Retention
- Technical Support
- Analytics
- Vendor Management
- Recruiting
- Sla
- Troubleshooting
- Operations Management
- Leadership
- Leadership Development
- Thinking Outside The Box
- Strategic Leadership
- Change Management
- People-oriented
- New Business Development
- Customer Relationship Management Crm
- Netgear
- Xbox
- Business Development
- Business Process Outsourcing Bpo
- Business Process Improvement
- People Oriented
- Service Level Agreements Sla
- Business Process Outsourcing
- Customer Relationship Management
- Service Level Agreements
Jonathan Goucher Summary
- Jonathan Goucher, based in Ireland, is currently a Service Manager at ALONE. Jonathan Goucher brings experience from previous roles at HiProfiles, TikTok and Concentrix. Jonathan Goucher holds a Diploma of Education in Higher National Diploma in Travel and Tourism Management @ Belfast Metropolitan College. With a robust skill set that includes People Management, Salesforce.com, Call Center, Customer Service, Cloud Computing and more. Jonathan Goucher has 1 emails on RocketReach.
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