Jonathan Delaney Email
Global Helpline Operations Manager @ Allianz Partners, Health
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Jonathan Delaney Location
- Ireland
Jonathan Delaney Work
- 2020 -now Global Helpline Operations Manager @
- 2014 -2020 Customer Service Manager @
- 2009 -2014 Customer Service and Contact Centre Manager @
- 2008 -2009 Client Operations and Contact Centre Manager (Airtricity Campaign) @
- 2007 -2008 Key Account Manager-Team leader (Airtricity Campaign) @
Jonathan Delaney Education
- Dublin Business School
Certificate in Strategic Contact Centre Management (Strategic Contact Centre Management)
2011-2012
Jonathan Delaney Skills
- Call Center
- Account Management
- Contact Centers
- Outsourcing
- Operations Management
- Team Leadership
- Customer Service
- Change Management
- Customer Experience
- Call Centers
- Management
- Recruiting
- Leadership
- Customer Retention
- Key Account Management
- Customer Satisfaction
- Team Management
- Performance Management
- Strategic Planning
- Microsoft Excel
Jonathan Delaney Summary
- Jonathan Delaney, based in Ireland, is currently a Global Helpline Operations Manager at Allianz Care. Jonathan Delaney brings experience from previous roles at Vodafone, Airtricity and Abtran. Jonathan Delaney holds a 2011 - 2012 Certificate in Strategic Contact Centre Management in Strategic Contact Centre Management @ Dublin Business School. With a robust skill set that includes Call Center, Account Management, Contact Centers, Outsourcing, Operations Management and more. Jonathan Delaney has 2 emails on RocketReach.
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