Claire Jackson Email
Head of Customer Experience and Quality @ Allianz Partners, Health
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Claire Jackson Location
- Dublin, IE
Claire Jackson Work
- Head of Customer Experience and Quality @ (March 2024 - Present)
- Global Customer Experience Manager @ (March 2023 - Present)
- CX and Digital Transformation Manager @ Allianz Partners (August 2020 - Present)
- Customer Experience Manager @ Allianz Partners (May 2017 - August 2020)
- Global Manager - Policy Management @ Allianz Partners (January 2013 - May 2017)
- Assistant Manager - Client Services @ Allianz Partners (January 2010 - December 2012)
- Supervisor - Client Services @ Allianz Partners (November 2008 - December 2010)
- Team Leader - Individual Business and Administration @ Allianz Worldwide Care (November 2006 - October 2008)
- Customer Support Team Leader and Internal Project Manager @ ConferencePlus, (April 2002 - November 2006)
- Business Language Instructor - Corporate @ Berlitz Language School, Berlin (June 2000 - September 2001)
Claire Jackson Education
- Technological University of the Shannon, Athlone Campus
Higher Diploma in Leadership
2010-2012 - Insurance Institute of Ireland
Diploma in Private Medical Insurance
2007-2009 - Dublin City University
Bachelor’s Degree (BA in Applied Languages (French & German)
1996-2000 - Humboldt-Universität zu Berlin
Bachelor’s Degree (1 year Erasmus - BA in Applied Languages)
1998-1999 - Allianz Worldwide Care
2007- 2008 - Leadership Skills Development Programme
Claire Jackson Skills
- Centricity
- Change Management
- Communication
- Cultural Change Initiatives
- Culture Change
- Customer Experience
- Customer Experience Management
- Customer Insight
- Customer Journeys
- Global Delivery
- Health Insurance
- Insurance
- International Health
- Interpersonal Skills
- Leadership
- Management
- Net Promoter Score
- People Management
- Presentation Skills
- Project Management
- Stakeholder Management
- Voice of the Customer
Claire Jackson Summary
- Claire Jackson, based in Dublin, IE, is currently a Head of Customer Experience and Quality at Allianz Partners, Health. Claire Jackson brings experience from previous roles at Allianz Partners, Health and Allianz Partners. Claire Jackson holds a 2010 - 2012 Higher Diploma in Leadership @ Technological University of the Shannon, Athlone Campus. With a robust skill set that includes Centricity, Change Management, Communication, Cultural Change Initiatives, Culture Change and more. Claire Jackson has 1 emails on RocketReach.
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