Jonathan Bentley Email & Phone Number
Programme Manager - Fixed Network Expansion @ Virgin Media O2
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Jonathan Bentley Location
- Warrington, GB
Jonathan Bentley Work
- 2018 - now Programme Manager - Fixed Network Expansion @
- 2015 - 2018 Resource Planning and Operational MI Manager - Network Expansion @
- 2014 - 2015 Operational Planning - Business Relationship Manager @
- 2013 - 2014 Planning Manager - Non Voice Channels @
- 2012 - 2013 Planning Manager - Customer Life Model Transformation Programme @
- 2008 - 2012 Resource Planning and Performance Manager @
- 2005 - 2008 Resource Planning and MI Consultant @
- 1998 - 2005 Resource Planning Analyst @
- 1996 - 1999 Bank Clerk @ Whiteaway Laidlaw Bank
Jonathan Bentley Education
- Altrincham Grammar School 1991null
- Cheadle Preparatory School
- null
Jonathan Bentley Skills
- Outsourcing
- Call Centers
- Workforce Management
- Customer Experience
- Analysis
- Telecommunications
- Business Process Improvement
- Service Delivery
- Call Center
- Team Management
- Performance Management
- Resource Management
- Change Management
- Stakeholder Management
- Management
- Capacity Planning
- Forecasting
- MIS
- Telephony
- Project Planning
- Sla
- Inbound Marketing
- Project Delivery
- Change Programmes
- Change
- KPI
- Outbound
- Inbound
- Service Improvement
- Program Management
- Line Management
- Business Change Management
- Scheduling
- Broadband
- Operational Excellence
- Capacity
- Telemarketing
- Healthcare
- Project Management
- Microsoft Excel
- Strategic Planning
- Social Media
- Web Chat
- Real Time Monitoring
- Customer Insight
- Analytics
- Business Transformation
- Process Improvement
- Team Leadership
- Contact Centers
- Planning
- Operational Planning
- Resources
- See 35+
- Business Development
- See Less
- French
Jonathan Bentley Summary
- Jonathan Bentley, based in Warrington, GB, is currently a Programme Manager - Fixed Network Expansion at Virgin Media O2. Jonathan Bentley brings experience from previous roles at Virgin Media. Jonathan Bentley holds a Altrincham Grammar School. With a robust skill set that includes Outsourcing, Call Centers, Workforce Management, Customer Experience, Analysis and more. Jonathan Bentley has 3 emails and 2 mobile phone numbers on RocketReach.
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