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Jonathan Baird Location
Pittsburgh, PA, US
Jonathan Baird Work
Manager Vendor Performance and Operations @ (February 2026 - Present)
Manager, Customer Experience Operations @ (July 2015 - August 2020)
Customer Experience Supervisor @ (February 2014 - July 2015)
Customer Escalations Leader @ (March 2011 - January 2014)
Customer Service Representative @ (March 2010 - December 2011)
Director of Customer Care @ (February 2025 - February 2026)
Manager, Pharmacy Client Installation and Operations @ (August 2020 - February 2025)
Jonathan Baird Education
Thiel College
BA (Business Admin)
2004-2008
Jonathan Baird Skills
Leadership
Customer Service
Higher Education
Student Development
Microsoft Office
Coaching
PowerPoint
Process Improvement
Training
Public Speaking
Team Building
Microsoft Word
Customer Satisfaction
Research
Management
Customer Experience
Supervisor
Jonathan Baird Summary
Jonathan Baird, based in Pittsburgh, PA, US, is currently a Manager Vendor Performance and Operations at Highmark. Jonathan Baird brings experience from previous roles at Kennametal and Dick's Sporting Goods. Jonathan Baird holds a 2004 - 2008 BA in Business Admin @ Thiel College. With a robust skill set that includes Leadership, Customer Service, Higher Education, Student Development, Microsoft Office and more. Jonathan Baird has 2 emails and 1 mobile phone numbers on RocketReach.
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