Jon Kirby Email & Phone Number
Head of Operational Efficiency @ Fred. Olsen Cruise Lines
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Jon Kirby Location
- London, England, GB
Jon Kirby Work
- 2025 -now Head of Operational Efficiency @
- 2024 -2025 Customer Contact Transformation Lead. (FTC) @
- 2020 -2024 Head of UK Operations - Insourcing and Customer and Learning and Development @
- 2019 -2020 Head of Sales and Service Operations @
- 2018 -2019 Head of Continuous Improvement @
- 2016 -2018 Customer Relations Specialist @
- 2016 -2016 Deputy General Manager @
- 2014 -2016 Conference and Events Manager @
- 2009 -2016 Lead Coach in Culture and Development @
- 2010 -2014 Sales Operations Manager @ Bourne Leisure Ltd
- 2004 -2010 Sales Manager @
Jon Kirby Education
- University of Plymouth
Foundation (Computer Science)
2003-2005 - Somerset Colege of Arts and Technology
Various certifications (Computing)
2001-2003
Jon Kirby Skills
- Tourism
- Call Centers
- Resorts
- Marketing
- Sales Operations
- Customer Service
- Sales Management
- Coaching Staff
- Employee Training
- Managing Events
- Report Writing
- Event Planning
- Attraction Marketing
- Visitor Attractions
- Marketing Strategy
- Management
- Sales
- Event Management
- Hospitality
- New Business Development
- Hospitality Industry
- Business Development
- Team Leadership
- Process Improvement
- Lean Manufacturing
- Project Management
Jon Kirby Summary
- Jon Kirby, based in London, England, GB, is currently a Head of Operational Efficiency at Fred. Olsen Cruise Lines. Jon Kirby brings experience from previous roles at Fred. Olsen Cruise Lines and dnata Travel Group. Jon Kirby holds a 2003 - 2005 Foundation in Computer Science @ University of Plymouth. With a robust skill set that includes Tourism, Call Centers, Resorts, Marketing, Sales Operations and more. Jon Kirby has 1 emails and 2 mobile phone numbers on RocketReach.
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Kerrie Harvey
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