Elliot Thornbrook Email
Head of CRM @ Fred. Olsen Cruise Lines
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Elliot Thornbrook Location
- London, England, GB
Elliot Thornbrook Work
- Head of CRM @ (September 2026 - Present)
- Head of CRM, Total Platform @ Next (February 2024 - September 2026)
- International CRM Manager @ Next (August 2021 - February 2024)
- Email Marketing Manager, International @ Next (November 2020 - August 2021)
- Email Marketing Manager, Europe @ (January 2017 - October 2020)
- CRM Marketing Executive @ (September 2015 - January 2017)
- Marketing Executive @ (August 2014 - September 2015)
Elliot Thornbrook Education
- Teesside University
Bachelor of Arts - BA (Business Management)
2011-2014
Elliot Thornbrook Skills
- A/B & Multivariate Testing
- Acoustic (Silverpop)
- Adobe Analytics
- Adobe Campaign
- Bloomreach
- Bloomreach Engage (Exponea)
- Braze
- Budgeting & Forecasting
- CDP / CDXP Integration
- CDXP
- CRM Strategy
- Cascading Style Sheets (CSS)
- Channel Strategy
- Churn Reduction
- Commercial Strategy
- Customer Data Platform (CDP)
- Customer Journey Mapping
- Customer Segmentation & Modelling
- Data Governance & Compliance (GDPR / PECR)
- Data-driven Marketing
- Dynamic Yield
- E-Commerce
- ESP
- ESP Configuration
- Email Marketing
- Emarsys
- GA4 / Google Analytics
- Google BigQuery
- HTML
- HubSpot
- Incrementality Analysis
- Iterable
- Jinja2
- Klaviyo
- LTV Analysis
- Lifecycle Marketing
- Looker Studio
- Loyalty Program Design & Management
- MailChimp
- Marketing Automation
- Marketing Strategy
- Microsoft Power BI
- Movable Ink
- Omnichannel CRM
- Operating Model Design
- Oracle Responsys / Eloqua
- P&L Responsibility
- Personalisation at Scale
- Phrasee
- Retention Marketing
- Retention Strategy
- SLA Management (Service Level Agreements)
- SQL
- Salesforce (Onsite & Promotions)
- Salesforce Marketing Cloud
- Stakeholder Management
- Tableau
- Team Leadership & Mentoring
- YesMail
Elliot Thornbrook Summary
- Elliot Thornbrook, based in London, England, GB, is currently a Head of CRM at Fred. Olsen Cruise Lines. Elliot Thornbrook brings experience from previous roles at Next and Lands’ End Europe Ltd. Elliot Thornbrook holds a 2011 - 2014 Bachelor of Arts - BA in Business Management @ Teesside University. With a robust skill set that includes A/B & Multivariate Testing, Acoustic (Silverpop), Adobe Analytics, Adobe Campaign, Bloomreach and more. Elliot Thornbrook has 1 emails on RocketReach.
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Elliot Thornbrook
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