2019 -2020 Product Management Consultant and Development Team Coach @
2019 -2019 Change Manager - Digital Cornwall @
2018 -2019 Head Of Engineering - Group Platforms @
2017 -2018 Head of Group Technology Operations @
2016 -2017 Senior Technology Operations Manager @
2016 -2016 Senior Agile Delivery Manager @
2014 -2015 Agile Delivery Manager and Enterprise Agile Leadership @
2013 -2014 Service Management Lead @
2012 -2013 Service Manager @
2009 -2012 Senior Service Delivery Manager @
2007 -2009 Senior IT Analyst - Desktop Support @
2004 -2007 Service Desk Management roles @
Jon Dodkins Skills
ITIL
Incident Management
Customer Relations
Training Documentation
Service Desk
IT Service Management
Service Delivery
CMDB
Service Improvement
Team Leadership
Customer Service
IT Strategy
Documentations
IT Management
Change Management
Disaster Recovery
Marketing
Sales
Operations
Technology
Jon Dodkins Summary
Jon Dodkins, based in United Kingdom, is currently a VP Developer and Production Enablement at RWS Group. Jon Dodkins brings experience from previous roles at RWS Group, Dodkins Advisory Labs, Headforwards and Birdie. With a robust skill set that includes ITIL, Incident Management, Customer Relations, Training Documentation, Service Desk and more. Jon Dodkins has 2 emails and 2 mobile phone numbers on RocketReach.
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