Jon Carlson Email & Phone Number
Senior Vice President Business Development @ ibex.digital
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Jon Carlson Location
- Lee's Summit, MO, US
Jon Carlson Work
- Senior Vice President Business Development @ (August 2025 - Present)
- Vice President of Enterprise Solutions @ (July 2022 - August 2025)
- Head of Customer Success @ (March 2020 - July 2022)
- Founder @ JHC Advisors (January 2012 - July 2022)
- Chief Operating Officer @ (January 2019 - February 2020)
- Vice President of Operations @ (September 2015 - December 2018)
- Vice President Merchant Services @ (June 2014 - July 2015)
- Vice President @ Laurus International (October 2013 - June 2014)
- COO @ Delta Dental of Kansas (June 2012 - September 2013)
- Business Consultant @ CI Partners (January 2010 - June 2012)
- Vice President Client Services and Operations @ Laurus International (March 2008 - September 2010)
- Director Vendor Management @ (July 2004 - March 2008)
- Director Contact Center Management @ (August 1999 - July 2004)
- Director Partnership Management @ (April 1998 - August 1999)
- AVP Call Center Technology @ (May 1996 - April 1998)
- Senior Systems Analyst @
- Senior Systems Analyst @ (January 1984 - January 1989)
Jon Carlson Education
- Rockhurst University
MBA (Finance)
1985-1989 - Graceland University
Bachelor of Science (Computer Engineering and Computer Science)
1980-1984
Jon Carlson Skills
- Vendor Management
- Process Improvement
- Operations Management
- Project Management
- Management Consulting
- Training
- Call Center
- Workforce Management
- BPO
- Call Center Development
- Strategic Planning
- Customer Satisfaction
- Business Development
- Call Centers
- Contact Centers
- Customer Experience
- Customer Retention
- Inbound Marketing
- Leadership
- Management
- Outsourcing
- Performance Management
- Program Management
- Quality Assurance
- Team Building
- Telecommunications
- Business Process Improvement
- CRM
- Account Management
- Wireless
- Strategy
- Business Analysis
- Support
- Operations
- Microsoft Office
- Customer Service
- Integration
Jon Carlson Summary
- Jon Carlson, based in Lee's Summit, MO, US, is currently a Senior Vice President Business Development at ibex. Jon Carlson brings experience from previous roles at Everise, Victory Lap, JHC Advisors and Mylo, a Lockton Company. Jon Carlson holds a 1985 - 1989 MBA in Finance @ Rockhurst University. With a robust skill set that includes Vendor Management, Process Improvement, Operations Management, Project Management, Management Consulting and more. Jon Carlson has 4 emails and 1 mobile phone numbers on RocketReach.
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