Jon Carlson Email & Phone Number
Senior Vice President Business Development @ ibex.digital
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Jon Carlson Location
- Lee's Summit, MO, US
Jon Carlson Work
- 2025 - now Senior Vice President Business Development @
- 2022 - 2025 Vice President of Enterprise Solutions @
- 2020 - 2022 Head of Customer Success @
- 2012 - 2022 Founder @ JHC Advisors
- 2019 - 2020 Chief Operating Officer @
- 2015 - 2018 Vice President of Operations @
- 2014 - 2015 Vice President Merchant Services @
- 2013 - 2014 Vice President @ Laurus International
- 2012 - 2013 COO @ Delta Dental of Kansas
- 2010 - 2012 Business Consultant @ CI Partners
- 2008 - 2010 Vice President Client Services and Operations @ Laurus International
- 2004 - 2008 Director Vendor Management @
- 1999 - 2004 Director Contact Center Management @
- 1998 - 1999 Director Partnership Management @
- 1996 - 1998 AVP Call Center Technology @
- 1984 - 1989 Senior Systems Analyst @
Jon Carlson Education
- Rockhurst University 1985 - 1989
- Graceland University 1980 - 1984
Jon Carlson Skills
- Vendor Management
- Process Improvement
- Operations Management
- Project Management
- Management Consulting
- Training
- Call Center
- Workforce Management
- BPO
- Call Center Development
- Strategic Planning
- Customer Satisfaction
- Business Development
- Call Centers
- Contact Centers
- Customer Experience
- Customer Retention
- Inbound Marketing
- Leadership
- Management
- Outsourcing
- Performance Management
- Program Management
- Quality Assurance
- Team Building
- Telecommunications
- Business Process Improvement
- CRM
- Account Management
- Wireless
- Strategy
- Business Analysis
- Support
- Operations
- Microsoft Office
- Customer Service
- Integration
Jon Carlson Summary
- Jon Carlson, based in Lee's Summit, MO, US, is currently a Senior Vice President Business Development at ibex. Jon Carlson brings experience from previous roles at Everise, Victory Lap, JHC Advisors and Mylo, a Lockton Company. Jon Carlson holds a 1985 - 1989 Rockhurst University. With a robust skill set that includes Vendor Management, Process Improvement, Operations Management, Project Management, Management Consulting and more. Jon Carlson has 3 emails and 1 mobile phone numbers on RocketReach.
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