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Jon Bartlett Location
Cardiff, GB
Jon Bartlett Work
Head of Operations @ (January 2026 - Present)
Head of UK operations @ (November 2021 - December 2025)
Head of Operations and Customer Excellence - Elderbridge Ltd. @ (September 2020 - November 2021)
Strategy and Oversight Manager @ (November 2019 - September 2020)
Chief Of Staff @ (May 2018 - November 2019)
Head of Customer Care @ (March 2014 - November 2019)
Operations Lead, specialist FOS complaints, Barclays Bank @ JWB Solutions Ltd (April 2013 - March 2014)
Head of Customer Experience @ CPP Group Plc (November 2009 - November 2012)
Head of Site @ (January 2007 - January 2009)
Sales Manager @ (January 2003 - January 2007)
Relationship Manager @ (January 2000 - January 2003)
Retail Branch Manager @ (January 1995 - January 2000)
Jon Bartlett Education
The John Cleveland College 1991-1995
Jon Bartlett Skills
Business Planning
Call Centers
Change Management
Coaching
Complaint Management
Complaints Management
Contact Centers
Contact Centre
Customer Experience
Customer Relations
Customer Satisfaction
Customer Service
Employee Engagement
Financial Services
Leadership
Management
Operations Management
Process Improvement
Quality Assurance
Root Cause Analysis
Sales
Stakeholder Management
Team Leadership
Regulatory
Regulatory Requirements
Balance
Jon Bartlett Summary
Jon Bartlett, based in Cardiff, GB, is currently a Head of Operations at PremFina. Jon Bartlett brings experience from previous roles at Capital On Tap and Target Group. Jon Bartlett holds a 1991 - 1995 The John Cleveland College. With a robust skill set that includes Business Planning, Call Centers, Change Management, Coaching, Complaint Management and more. Jon Bartlett has 1 emails and 1 mobile phone numbers on RocketReach.
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