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Jon Bartlett Location
Cardiff, GB
Jon Bartlett Work
2026 -now Head of Operations @
2021 -2025 Head of UK operations @
2020 -2021 Head of Operations and Customer Excellence - Elderbridge Ltd. @
2019 -2020 Strategy and Oversight Manager @
2018 -2019 Chief Of Staff @
2014 -2019 Head of Customer Care @
2013 -2014 Operations Lead, specialist FOS complaints, Barclays Bank @
2009 -2012 Head of Customer Experience @ CPP Group Plc
2007 -2009 Head of Site @
2003 -2007 Sales Manager @
2000 -2003 Relationship Manager @
1995 -2000 Retail Branch Manager @
Jon Bartlett Education
The John Cleveland College 1991-1995
Jon Bartlett Skills
Customer Experience
Customer Service
Contact Centre
Quality Assurance
Employee Engagement
Coaching
Team Leadership
Process Improvement
Customer Relations
Root Cause Analysis
Complaints Management
Contact Centers
Sales
Complaint Management
Change Management
Customer Satisfaction
Call Centers
Stakeholder Management
Management
Financial Services
Business Planning
Operations Management
Leadership
Regulatory
Regulatory Requirements
Balance
Jon Bartlett Summary
Jon Bartlett, based in Cardiff, GB, is currently a Head of Operations at PremFina. Jon Bartlett brings experience from previous roles at Capital On Tap and Target Group. Jon Bartlett holds a 1991 - 1995 The John Cleveland College. With a robust skill set that includes Customer Experience, Customer Service, Contact Centre, Quality Assurance, Employee Engagement and more. Jon Bartlett has 1 emails and 1 mobile phone numbers on RocketReach.
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