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Johnny Ly Location
Austin, TX, US
Johnny Ly Work
Supervisory IT Specialist @ (January 2023 - Present)
Senior Applications Systems Analyst @ (May 2021 - January 2023)
Crew Manager @ (March 2012 - Present)
Senior Software Engineer @ (January 2017 - April 2021)
Systems Engineer II @ (June 2015 - January 2017)
IT Developer @ (October 2012 - June 2015)
Small Business Consultant @ Local Start Up (January 2012 - January 2015)
Sr Centers Tech Support Specialist @ (September 2010 - March 2012)
WFO Systems Manager Mobility @ (January 2007 - May 2010)
Workforce Management Operations Specialist @ (January 2006 - January 2007)
Product Management Center Data Support @ Cingular Wireless (January 2005 - January 2006)
Johnny Ly Education
Texas McCombs School of Business
Bachelor of Business Administration (BBA) (Management Information Systems)
1997-2001
Johnny Ly Skills
Agile Application Development
Agile Methodologies
Analytical Skills
Business Process Improvement
C++
Call Center
Call Centers
Change Management
ColdFusion
Coldfusion 9
Customer Service
Data Analysis
Dreamweaver
Eclipse
Escalations Management
Full-Stack Development
Fusebox
IEX Total View
Integration
Java
Leadership
Linux
Management
Microsoft Excel
Microsoft Office
Microsoft SQL Server
Operations Management
Process Improvement
Product Management
Project Management
SQL
SQL Server Management Studio
SQL databases
Software Development
Software Troubleshooting
Software as a Service (SaaS)
Team Leadership
Technical Support
Telecommunications
Training
Troubleshooting
Turbo Pascal
VBA
Visio
Wireless
Wireless Technologies
Workforce Management
eWFM
jQuery
C
Johnny Ly Summary
Johnny Ly, based in Austin, TX, US, is currently a Supervisory IT Specialist at U.S. Department of Veterans Affairs. Johnny Ly brings experience from previous roles at U.S. Department of Veterans Affairs, SXSW and The Home Depot. Johnny Ly holds a 1997 - 2001 Bachelor of Business Administration (BBA) in Management Information Systems @ Texas McCombs School of Business. With a robust skill set that includes Agile Application Development, Agile Methodologies, Analytical Skills, Business Process Improvement, C++ and more. Johnny Ly has 4 emails and 1 mobile phone numbers on RocketReach.
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