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Johnathan Sun Location
Texas, United States
Johnathan Sun Work
2022 -now Senior Product Support Specialist @
2021 -2022 Senior Application Support Engineer @
2019 -2021 Senior Technical Support Engineer @
2018 -2019 TAC Team Lead @
2017 -2018 Level 2 Technical Support Technician @
2016 -2017 Level 1 Technical Support Technician @
2015 -2017 CEO @ Solescope
2015 -2015 Social Media and Event Intern @
2006 -2014 Manager @
Johnathan Sun Education
University of Houston
Bachelor’s Degree (Management Information Systems, General)
2013-2015
University of Houston
Bachelor of Business Administration (B.B.A.) (Management Information Systems)
2013-2015
Johnathan Sun Skills
Telecommunications
Troubleshooting
Customer Service
Microsoft Excel
Management
Microsoft Word
Microsoft Office
PowerPoint
Leadership
Public Speaking
Research
Java
JavaScript
SQL
HTML
C++
WordPress
Cisco Call Manager
Avaya AES
Avaya IP Telephony
Cisco VoIP
Networking
Helpdesk Support
Telephony
CS1000
SIP Trunk
Technical Support
Voice over IP (VoIP)
VoIP protocols SIP
Windows Server
Computer Hardware
ShoreTel
Operating Systems
Hardware
Windows
Cisco Technologies
VMware
Cluster
Microsoft SQL Server
English
Problem Solving
Enterprise Software
Johnathan Sun Summary
Johnathan Sun, based in Texas, United States, is currently a Senior Product Support Specialist at Verint. Johnathan Sun brings experience from previous roles at Alkami Technology, NICE Ltd and TelStrat. Johnathan Sun holds a 2013 - 2015 Bachelor’s Degree in Management Information Systems, General @ University of Houston. With a robust skill set that includes Telecommunications, Troubleshooting, Customer Service, Microsoft Excel, Management and more. Johnathan Sun has 2 emails and 3 mobile phone numbers on RocketReach.
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