Regional Customer Experience Consultant @ (July 2019 - August 2020)
Regional Servicenow Business Development @ (February 2018 - July 2019)
Customer Experience Consultant - Cisco Enterprise Contact Center @ (April 2013 - February 2018)
State Local Government, Education, Healthcare Consultant: State of Georgia @ (October 2011 - March 2013)
Consultant - Apss: Uc and Data @ Cross Telecom (May 2009 - October 2011)
Ibm Alliance Manager @ (September 2000 - April 2009)
Named Account Manager @ (October 2000 - September 2007)
Regional Account Manager @ (October 1994 - September 2000)
Solution Sales @ (January 1994 - January 1996)
Sturctured Cabling Sales Engineer @ (January 1993 - January 1995)
John Winters Education
Rice University
Bachelor of Arts (Economics, Latin American Studies)
1999-2003
John Winters Skills
ACD
Aspect ACD
Avaya
Avaya Products
Avaya Technologies
Backup & Recovery Systems
Business-to-Business (B2B)
CRM
CTI
Call Centers
Channel Partners
Cisco Call Manager
Cisco Technologies
Cloud Computing
Contact Centers
Customer Experience
Data Center
Direct Sales
Enterprise Software
Gartner
Genesys
Hosted Services
IP
IVR
MPLS
Managed Services
Multiprotocol Label Switching (MPLS)
Pre-sales
Professional Services
Ransomware
SIP
SIP Trunking
SaaS
Sales
Sales Process
Salesforce.com
Selling
Software as a Service (SaaS)
Solution Selling
Telecommunications
Telephony
Unified Communications
Unified Messaging
Video Conferencing
VoIP
Voice over IP (VoIP)
Marketing
Pre Sales
Microsoft Office
Customer Service
Multiprotocol Label Switching Mpls
Voice Over Ip Voip
Voice Over Ip
Multiprotocol Label Switching
John Winters Summary
John Winters, based in Clermont, GA, US, is currently a Customer Experience Consultant at Swampfox Technologies. John Winters brings experience from previous roles at Twilio Inc., Veracity Networks, Covestic and Shoregroup. John Winters holds a 1999 - 2003 Bachelor of Arts in Economics, Latin American Studies @ Rice University. With a robust skill set that includes ACD, Aspect ACD, Avaya, Avaya Products, Avaya Technologies and more. John Winters has 2 emails and 1 mobile phone numbers on RocketReach.
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