John Whelan Email & Phone Number
Vice President of Customer Experience @ SquareTrade
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John Whelan Location
- San Francisco, CA, US
John Whelan Work
- Vice President of Customer Experience @ (January 2015 - Present)
- Vice President of Customer Service @ (January 2013 - January 2015)
- Vice President of Customer Satisfaction @ (January 2010 - January 2013)
- Director of Customer Service (post eBay acquisition) @ (January 2007 - January 2010)
- Vice President of Marketing @ (January 2002 - January 2003)
- Vice President of Customer Service @ (January 2002 - January 2007)
- Director of Operations @ (January 2000 - January 2002)
- National Operations Manger @ Versity.com (January 1999 - January 2000)
- Field Manager @ US West (now CenturyLink) (January 1997 - January 1999)
John Whelan Education
- University of Michigan
BA (Political Science, English, and History)
1992-1997
John Whelan Skills
- Customer Experience
- E Commerce
- Social Media
- Salesforce.com
- Call Center
- Customer Retention
- Start Ups
- Strategy
- Sales Management
- Operations
- Online Advertising
- Marketing
- Product Management
- Customer Service
- SaaS
- Management
- Analytics
- Marketing Strategy
- Call Centers
- Cloud Computing
- CRM
- Research
- Microsoft Office
- Leadership
- Project Management
John Whelan Summary
- John Whelan, based in San Francisco, CA, US, is currently a Vice President of Customer Experience at SquareTrade. John Whelan brings experience from previous roles at viagogo, Rocket Lawyer, Inc and StubHub. John Whelan holds a 1992 - 1997 BA in Political Science, English, and History @ University of Michigan. With a robust skill set that includes Customer Experience, E Commerce, Social Media, Salesforce.com, Call Center and more. John Whelan has 2 emails and 4 mobile phone numbers on RocketReach.
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