John Whelan Email & Phone Number
Vice President of Customer Experience @ SquareTrade
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John Whelan Location
- San Francisco, CA, US
John Whelan Work
- 2015 -now Vice President of Customer Experience @
- 2013 -2015 Vice President of Customer Service @
- 2010 -2013 Vice President of Customer Satisfaction @
- 2007 -2010 Director of Customer Service (post eBay acquisition) @
- 2002 -2007 Vice President of Customer Service @
- 2002 -2003 Vice President of Marketing @
- 2000 -2002 Director of Operations @
- 1999 -2000 National Operations Manger @ Versity.com
- 1997 -1999 Field Manager @ US West (now CenturyLink)
John Whelan Education
- University of Michigan 1992-1997
John Whelan Skills
- Customer Experience
- E Commerce
- Social Media
- Salesforce.com
- Call Center
- Customer Retention
- Start Ups
- Strategy
- Sales Management
- Operations
- Online Advertising
- Marketing
- Product Management
- Customer Service
- SaaS
- Management
- Analytics
- Marketing Strategy
- Call Centers
- Cloud Computing
- CRM
- Research
- Microsoft Office
- Leadership
- Project Management
John Whelan Summary
- John Whelan, based in San Francisco, CA, US, is currently a Vice President of Customer Experience at SquareTrade. John Whelan brings experience from previous roles at viagogo, Rocket Lawyer, Inc and StubHub. John Whelan holds a 1992 - 1997 University of Michigan. With a robust skill set that includes Customer Experience, E Commerce, Social Media, Salesforce.com, Call Center and more. John Whelan has 2 emails and 1 mobile phone numbers on RocketReach.
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