John Whelan Location
San Francisco, CA, US
John Whelan Work
- 2015 - now Vice President of Customer Experience @ SquareTrade
- 2013 - 2015 Vice President of Customer Service @ viagogo
- 2010 - 2013 Vice President of Customer Satisfaction @ Rocket Lawyer
- 2007 - 2010 Director of Customer Service (post eBay acquisition) @ StubHub
- 2002 - 2007 Vice President of Customer Service @ StubHub
- 2002 - 2003 Vice President of Marketing @ StubHub
- 2000 - 2002 Director of Operations @ StubHub
- 1999 - 2000 National Operations Manger @ Versity.com
- 1997 - 1999 Field Manager @ US West (now CenturyLink)
John Whelan Education
- University of Michigan1992 - 1997
John Whelan Skills
- Customer Experience
- E Commerce
- Social Media
- Salesforce.com
- Call Center
- Customer Retention
- Start Ups
- Strategy
- Sales Management
- Operations
John Whelan Summary
John Whelan, based in San Francisco, CA, US, is currently a Vice President of Customer Experience at SquareTrade. John Whelan brings experience from previous roles at viagogo, Rocket Lawyer, Inc and StubHub. John Whelan holds a 1992 - 1997 University of Michigan. With a robust skill set that includes Customer Experience, E Commerce, Social Media, Salesforce.com, Call Center and more. John Whelan has 2 emails and 2 mobile phone numbers on RocketReach.
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