John Walsh Email & Phone Number

Vice President, Innovation, Data, Strategic Partnerships @ American Integrity Insurance Company

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John Walsh Location

Apollo Beach, FL, US

John Walsh Work

Vice President, Innovation, Data, Strategic Partnerships @ (January 2020 - Present)
Director, Data Analytics and Quality @ (July 2019 - January 2020)
Director of Insurance Operations @ (September 2014 - July 2019)
Sr. CRM Analyst @ (September 2011 - September 2014)
Call Center Manager @ (January 2004 - August 2011)
Coach, Service Resolution @ (May 2002 - May 2004)
Service Resolution Supervisor @ (May 2001 - May 2002)
Customer Service Representative @ (February 1999 - May 2001)
Sergeant @ (August 1999 - February 2006)

John Walsh Education

University of South Florida
Business Management
2001-2003
Hillsborough Community College
Business Administration

John Walsh Skills

Analysis
Analytics
Artificial Intelligence (AI)
Big Data Analytics
Business Analysis
Business Analytics
Business Innovation
Business Insights
Business Intelligence (BI)
Business Management
Business Process
Business Process Design
Business Process Improvement
Business Strategy
CRM
Call Center Development
Call Centers
Change Management
Coaching
Contact Center Management
Continuous Improvement
Customer Analysis
Customer Experience
Customer Experience Management
Customer Loyalty
Customer Marketing
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction Research
Customer Service Management
Customer Service Operations
Customer Service Training
Data Analysis
Data Analytics
Data Engineering
Data Governance
Data Management
Data Science
Data Strategies
Data Visualization
Data Warehousing
Employee Engagement
Employee Relations
Executive Management
General Insurance
Homeowners Insurance
Human Resources
Innovation Development
Innovation Management
Insurance
Key Metrics
Leadership
Leadership Development
Management
Marketing Analytics
Metric Development
Metrics Reporting
Net Promoter Score
Operating Systems
Operational Excellence
Operational Planning
Operations Management
Organizational Leadership
Partnership Agreements
Performance Management
Predictive Modeling
Process Improvement
Process Management
Project Management
Property & Casualty Insurance
Property and Casualty Insurance
Quality Control
Quality Management
Recruiting
Retention Management
Retention Strategies
SAS (Software)
SAS Programming
SQL
Sales
Sales Management
Sales Operations
Statistical Data Analysis
Statistical Modeling
Statistical Programming
Strategic Initiatives
Strategic Partnerships
Strategic Planning
Strategic Thinking
Strategy
Team Building
Technological Innovation
Training
Underwriting
Vendor Management
Workforce Analytics
Workforce Management
Property
Customer Relationship Management Crm
Customer Service
Hiring
Customer Relationship Management

John Walsh Summary

John Walsh, based in Apollo Beach, FL, US, is currently a Vice President, Innovation, Data, Strategic Partnerships at American Integrity Insurance Company. John Walsh brings experience from previous roles at The Auto Club Group and Progressive Insurance. John Walsh holds a 2001 - 2003 Business Management @ University of South Florida. With a robust skill set that includes Analysis, Analytics, Artificial Intelligence (AI), Big Data Analytics, Business Analysis and more. John Walsh has 1 emails and 2 mobile phone numbers on RocketReach.