John Stassi Email & Phone Number
Manager Insurance Agency Retention Sales Operations @ AAA Club Alliance
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John Stassi Location
- Wilmington, DE, US
John Stassi Work
- 2013 -now Manager Insurance Agency Retention Sales Operations @
- 2012 -2013 Consultant @
- 1997 -2012 Director - Outsourced Call Center Operations @
- 2003 -2010 Director – Call Center Operations @
- 2001 -2003 Director – Customer Fulfillment Operations @
- 1997 -2001 Operations Manager @
- 1993 -1997 Manager - Claims Support @ Robert Plan Corporation
- 1988 -1993 General Manager @ Agency Rent A Car
John Stassi Education
-
BA (Alpha Phi Omega)
1982-1986
John Stassi Skills
- Call Center
- Customer Service
- Customer Relations
- Underwriting
- Sales Support
- Telemarketing
- Customer Experience
- Workforce Management
- Vendor Management
- Customer Satisfaction
- Insurance
- Operations Management
- Process Improvement
- Outsourcing
- Vendor Relations
- P&L
- Six Sigma
- Contract Negotiations
- Sales Management
- Change Management
- Coaching
- People Management
- Strategic Planning
- Direct Marketing
- Continuous Improvement
- Cross-functional Team Leadership
- Staff Development
- Start-ups
- Business Management
- Third Party Vendor Management
- Business Process Improvement
- Sales Process
- Customer Retention
- Employee Engagement
- Employee Management
- Cross Selling
- Supply Chain Management
- Sales Operations
- Direct Sales
- Business Development
- Contract Negotiation
- Management
- Call Centers
- Team Building
- CRM
- Budgets
- Lead Generation
- BPO
- Project Planning
- Performance Management
- Start Ups
- Operations
- Cross Functional Team Leadership
John Stassi Summary
- John Stassi, based in Wilmington, DE, US, is currently a Manager Insurance Agency Retention Sales Operations at AAA Club Alliance. John Stassi brings experience from previous roles at iGATE, 21st Century Insurance (Farmers Ins) Formerly AIG and AIG. John Stassi holds a 1982 - 1986 BA in Alpha Phi Omega. With a robust skill set that includes Call Center, Customer Service, Customer Relations, Underwriting, Sales Support and more. John Stassi has 2 emails and 2 mobile phone numbers on RocketReach.
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Top AAA Club Alliance Employees
Adam Sosinsky
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David McMullen
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Debra Maher
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Harvey Guindi
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Ed Tobler
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Doug Schell
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Christin Joyner
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Colleen st. Leger
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