John Stassi Email & Phone Number
Manager Insurance Agency Retention Sales Operations @ AAA Club Alliance
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John Stassi Location
- Wilmington, DE, US
John Stassi Work
- Manager Insurance Agency Retention Sales Operations @ (April 2013 - Present)
- Consultant @ (December 2012 - April 2013)
- Director - Outsourced Call Center Operations @ (January 1997 - June 2012)
- Director – Call Center Operations @ (June 2003 - October 2010)
- Director – Customer Fulfillment Operations @ (March 2001 - June 2003)
- Operations Manager @ (March 1997 - March 2001)
- Manager - Claims Support @ Robert Plan Corporation (March 1993 - January 1997)
- General Manager @ Agency Rent A Car (September 1988 - March 1993)
John Stassi Education
-
BA (Multi National Corporate Studies & Business Administration)
1982-1986
John Stassi Skills
- Call Center
- Customer Service
- Customer Relations
- Underwriting
- Sales Support
- Telemarketing
- Customer Experience
- Workforce Management
- Vendor Management
- Customer Satisfaction
- Insurance
- Operations Management
- Process Improvement
- Outsourcing
- Vendor Relations
- P&L
- Six Sigma
- Contract Negotiations
- Sales Management
- Change Management
- Coaching
- People Management
- Strategic Planning
- Direct Marketing
- Continuous Improvement
- Cross-functional Team Leadership
- Staff Development
- Start-ups
- Business Management
- Third Party Vendor Management
- Business Process Improvement
- Sales Process
- Customer Retention
- Employee Engagement
- Employee Management
- Cross Selling
- Supply Chain Management
- Sales Operations
- Direct Sales
- Business Development
- Contract Negotiation
- Management
- Call Centers
- Team Building
- CRM
- Budgets
- Lead Generation
- BPO
- Project Planning
- Performance Management
- Start Ups
- Operations
- Cross Functional Team Leadership
John Stassi Summary
- John Stassi, based in Wilmington, DE, US, is currently a Manager Insurance Agency Retention Sales Operations at AAA Club Alliance. John Stassi brings experience from previous roles at iGATE, 21st Century Insurance (Farmers Ins) Formerly AIG and AIG. John Stassi holds a 1982 - 1986 BA in Multi National Corporate Studies & Business Administration. With a robust skill set that includes Call Center, Customer Service, Customer Relations, Underwriting, Sales Support and more. John Stassi has 3 emails and 2 mobile phone numbers on RocketReach.
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