Doug Schell Email & Phone Number
Managing Director, Omnichannel and Distribution Technology @ AAA Club Alliance
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Doug Schell Location
- Wilmington, DE, US
Doug Schell Work
- 2022 - now Managing Director, Omnichannel and Distribution Technology @
- 2021 - 2022 Managing Director, Automotive Solutions Administration and Dispatch Operations @
- 2016 - 2021 Managing Director, Automotive Solutions Administration @
- 2011 - 2016 Director, Automotive Solutions Administration @
- 2010 - 2011 Manager, Automotive Services Technology and Systems @
- 2004 - 2010 Manager, Automotive Services Telecommunications and Special Projects @
- 2002 - 2004 Telecom Analyst, Automotive Services @
- 1999 - 2002 Manager, AAA by Phone @
- 1993 - 1999 Manager, Emergency Road Service Operations @
Doug Schell Education
- University of Delaware Professional & Continuing Studies
AAA Mid-Atlantic Leadership Training (Organizational Leadership)
2015 - 2015 - Dale Carnegie Training
Certificate of Achievement (Leadership Advantage)
2011 - 2011 - Purdue University College of Call Center Excellence
Certification (Call Center Management & Technology)
2007 - 2007 - AT&T College of Call Center Excellence
Certification (Call Center Management & Technology)
2001 - 2001 - Pennsylvania State University
Bachelor of Science (Business Management)
1987 - 1991
Doug Schell Skills
- Telecommunications
- Program Management
- Call Centers
- Integration
- Strategy
- Leadership
- Management
- Project Planning
- Customer Satisfaction
- Analysis
- Quality Assurance
- Strategic Planning
- Mobile Devices
- Wireless
- Coaching
- Avaya
- Service Delivery
- Workforce Management
- Automotive
- Call Center
- Operations Management
- SDLC
- Team Building
- Wireless Technologies
- Contact Centers
- Administration
- Services
- Healthcare
- Project Management
- Customer Service
- Applications
Doug Schell Summary
- Doug Schell, based in Wilmington, DE, US, is currently a Managing Director, Omnichannel and Distribution Technology at AAA Club Alliance. Doug Schell brings experience from previous roles at AAA Club Alliance. Doug Schell holds a 2015 - 2015 AAA Mid-Atlantic Leadership Training in Organizational Leadership @ University of Delaware Professional & Continuing Studies. With a robust skill set that includes Telecommunications, Program Management, Call Centers, Integration, Strategy and more. Doug Schell has 2 emails on RocketReach.
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