1993 - 1999 Manager, Emergency Road Service Operations @ AAA Club Alliance
Doug Schell Education
University of Delaware Professional & Continuing Studies
AAA Mid-Atlantic Leadership Training (Organizational Leadership)
2015 - 2015
Dale Carnegie Training
Certificate of Achievement (Leadership Advantage)
2011 - 2011
Purdue University College of Call Center Excellence
Certification (Call Center Management & Technology)
2007 - 2007
AT&T College of Call Center Excellence
Certification (Call Center Management & Technology)
2001 - 2001
Pennsylvania State University
Bachelor of Science (Business Management)
1987 - 1991
Doug Schell Skills
Telecommunications
Program Management
Call Centers
Integration
Strategy
Leadership
Management
Project Planning
Customer Satisfaction
Analysis
Doug Schell Summary
Doug Schell, based in Wilmington, DE, US, is currently a Managing Director, Omnichannel and Distribution Technology at AAA Club Alliance. Doug Schell brings experience from previous roles at AAA Club Alliance. Doug Schell holds a 2015 - 2015 AAA Mid-Atlantic Leadership Training in Organizational Leadership @ University of Delaware Professional & Continuing Studies. With a robust skill set that includes Telecommunications, Program Management, Call Centers, Integration, Strategy and more. Doug Schell has 2 emails on RocketReach.
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