John Sneed Email & Phone Number
General Manager, Philippines @ Foundever
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John Sneed Location
- Philippines
John Sneed Work
- 2021 -now General Manager, Philippines @
- 2019 -2021 Senior Vice President and General Manager at Sykes ROHQ @ Sykes Philippines
- 2013 -2019 Vice President, Area Operations and Shared Services @ Sykes ROHQ
- 2011 -2012 Vice President, Client Services @
- 2008 -2011 Senior Director and Principal, Customer Operations Management @
- 2006 -2008 Director, Customer Care and Intelligence @
- 2004 -2006 Outsourcing Manager @
- 2004 -2004 Business Director @ Stream
- 2003 -2004 Business Director @
- 2002 -2003 VP, US Operations @ Stream
- 2000 -2002 Business Director @ Stream
- 1999 -2000 Sr. Operations Manager @ Stream
- 1997 -1999 Operations Manager @ Stream
- 1995 -1997 Group Manager @ Stream
- 1994 -1995 Technical Support Consultant @ Corporate Software
- 1994 -1994 Technical Support Mentor @ Corporate Software
- 1993 -1994 Technical Support Representative @ Corporate Software
- 1985 -1993 Retail Management @
- 1987 -1991 Computer Operator @
John Sneed Education
- University of Phoenix - Online
Graduate Courses (Organizational Management)
1997-1998 - Worcester Polytechnic Institute
Graduate Coursework (Computer Science Courses)
1991-1992 - Worcester State University
BS ((1) Computer Science; (2) Mathematics)
1987-1991 - Oxford High School
HS Diploma
1983-1987
John Sneed Skills
- - P&L Managment
- - Customer Support Operations
- - Technical Support Operations
- Executive Management
- Deal Execution
- Vendor Management
- Operations Management
- Change Management
- Offshoring
- Technical Support
- Customer Service
- Workforce Management
- Outsourcing
- Thought Leadership
- Sales Management
- CRM
- Strategy
- Cross-functional Team Leadership
- Procurement
- Contact Centers
- Management
- Call Center
- Program Management
- Process Improvement
- Business Process Improvement
- Training
- Professional Services
- BPO
- Human Resources
- Call Centers
- Mergers & Acquisitions
- Operational Excellence
- Business Transformation
- SaaS
- Customer Experience
- Management Consulting
- Leadership
- Strategic Partnerships
- Service Delivery
- Team Leadership
- Risk Management
- Contract Negotiation
- Customer Support Operations
- Cross Functional Team Leadership
- Technical Support Operations
- Keys
- Business Intelligence
- Customer Relationship Management Crm
- Mergers and Acquisitions
- Public Speaking
- Operations
- Services
- Business Process Outsourcing Bpo
- P&l Managment
- Helping People Get Taller
- Leg Lengthening Surgery
- Leg Lengthening Procedure
- Distraction Osteogenesis
- Business Process Outsourcing
- Customer Relationship Management
John Sneed Summary
- John Sneed, based in Philippines, is currently a General Manager, Philippines at Foundever. John Sneed brings experience from previous roles at Sykes Philippines, Sykes ROHQ, Alpine Access and Capgemini. John Sneed holds a 1997 - 1998 Graduate Courses in Organizational Management @ University of Phoenix - Online. With a robust skill set that includes - P&L Managment, - Customer Support Operations, - Technical Support Operations, Executive Management, Deal Execution and more. John Sneed has 2 emails and 1 mobile phone numbers on RocketReach.
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