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John Shek Location
Toronto, ON, CA
John Shek Work
Senior Manager Customer Support @ (June 2020 - Present)
Technical Support Manager @ (April 2018 - June 2020)
Team Lead - Customer Care @ (March 2016 - June 2020)
Senior Technical Analyst @ (November 2014 - June 2020)
Escalation Analyst @ (October 2015 - April 2016)
Technical Analyst II @ AJB Software Design Inc. (April 2012 - November 2014)
IT Consultant @ IT Network Systems (August 2011 - May 2012)
IT Support @ Toronto Community Employment Services (November 2010 - July 2011)
Technician @ (April 2006 - October 2010)
John Shek Education
Ryerson University 2006
Unionville High School
John Shek Skills
Business Analysis
Business Requirements
Coaching
Communication
Computer Hardware
Customer Satisfaction
Customer Service
KPI Implementation
Leadership
Linux
Microsoft SQL Server
Operating Systems
SQL
Service-Level Agreements (SLA)
Technical Support
Troubleshooting
Windows
Windows 7
Windows Server
John Shek Summary
John Shek, based in Toronto, ON, CA, is currently a Senior Manager Customer Support at 1Password. John Shek brings experience from previous roles at BlueCat. John Shek holds a Ryerson University. With a robust skill set that includes Business Analysis, Business Requirements, Coaching, Communication, Computer Hardware and more. John Shek has 3 emails and 1 mobile phone numbers on RocketReach.
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