John Niles Email & Phone Number
Product and Strategy Leader, NA Professional Services @ Alight Solutions
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John Niles Location
- New York, NY, US
John Niles Work
- Product and Strategy Leader, NA Professional Services @ (December 2021 - Present)
- Senior Director, Technology Portfolio Leader at Alight Solutions @ (April 2016 - December 2021)
- Technology Portfolio Manager @ (April 2014 - March 2016)
- IT Solutions Architect @ (May 2012 - March 2014)
- IT Service Delivery Manager @ (April 2007 - April 2012)
- Senior Technical Business Analyst @ (January 2004 - March 2007)
John Niles Education
- Harvard University
Bachelor of Arts (B.A.) (Political Science and Government)
1988-1992 - Ashbury College, Ottawa, ON
High School Diploma (International Baccalaureate Diploma)
1985-1988
John Niles Skills
- Service Delivery
- Sla
- Outsourcing
- BPO
- Transition Management
- Vendor Management
- Incident Management
- Offshoring
- Call Centers
- IT Service Management
- ITIL
- Service Desk
- IT Operations
- Service Management
- Process Improvement
- IT Outsourcing
- Team Management
- Change Management
- Business Analysis
- Technical Support
- Business Process Improvement
- Requirements Gathering
- Requirements Analysis
- Software Development Life Cycle (SDLC)
- Software Project Management
- Management
- Software Development
- Analysis
- Software Development Life Cycle Sdlc
- Architecture
- Software Development Life Cycle
John Niles Summary
- John Niles, based in New York, NY, US, is currently a Product and Strategy Leader, NA Professional Services at Alight Solutions. John Niles brings experience from previous roles at Alight Solutions and Aon Hewitt. John Niles holds a 1988 - 1992 Bachelor of Arts (B.A.) in Political Science and Government @ Harvard University. With a robust skill set that includes Service Delivery, Sla, Outsourcing, BPO, Transition Management and more. John Niles has 3 mobile phone numbers on RocketReach.
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