John Nicholas Email & Phone Number
President
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John Nicholas Location
- Spring, TX, US
John Nicholas Work
- President @ S & T Duran Insurance (October 2021 - Present)
- AVP, Service Delivery @ (January 2020 - October 2021)
- Divisional Vice President, Operations @ (January 2015 - January 2020)
- Vice President, Operations @ (August 2009 - January 2015)
- Senior Director, Operations @ Adaptive Marketing, LLC (March 2008 - August 2009)
- General Manager, Operations @ Affiliated Computer Services, Inc. (June 2006 - March 2008)
- Senior Director, Sales and Service @ MemberWorks, Inc. (January 2005 - May 2006)
- Assistant General Manager, Operations @ Affiliated Computer Services, Inc (July 1997 - December 2004)
John Nicholas Education
- University of Oklahoma
Bachelor of Arts (Journalism & Mass Communication)
1990-1994 - Trinity Christian Academy
High School Diploma
1978-1990
John Nicholas Skills
- Contract Negotiation
- Call Center
- Outsourcing
- Operations Management
- BPO
- Vendor Management
- Process Improvement
- Customer Satisfaction
- Customer Experience
- Team Building
- Strategic Planning
- Customer Retention
- Business Process Improvement
- Strategic Financial Planning
- Operating Budgets
- Transaction Processing
- Compensation Structure Design
- Call Centers
- Compensation Structures
- CRM
- Leadership
- Management
- Project Planning
- Analysis
- Strategy
- Microsoft Office
- Training
- Research
- Contact Centers
John Nicholas Summary
- John Nicholas, based in Spring, TX, US, is currently a President at S & T Duran Insurance. John Nicholas brings experience from previous roles at Sutherland, Alorica, Xerox and Adaptive Marketing, LLC. John Nicholas holds a 1990 - 1994 Bachelor of Arts in Journalism & Mass Communication @ University of Oklahoma. With a robust skill set that includes Contract Negotiation, Call Center, Outsourcing, Operations Management, BPO and more. John Nicholas has 1 emails and 6 mobile phone numbers on RocketReach.
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