2015 -2016 Director, Worldwide Support Engineering @
2011 -2015 Director of Worldwide Technical Support @
2009 -now Director of Worldwide Technical Support @
2006 -now Director of Pre-Sales Engineering and Technical Support @
2005 -now Director of Pre-Sales Engineering @
2004 -now Director of Client and Professional Services @
2001 -now Manager of Client and Professional Services @
2000 -now Principal Engineer @
1990 -now Sr. Systems Manager - Bus. Process Reengineering, Imaging, Content Management, Workflow Technologies @ BankBoston
1990 -now Manager, Information Technology Services Consulting - CISA @
John Melaugh Education
Syracuse University - Martin J. Whitman School of Management
BS (Information Systems and Finance)
Syracuse University - Martin J. Whitman School of Management
Certificate (Computer Programming, Systems Analysis, Database Design)
John Melaugh Skills
SaaS
Cloud Computing
Professional Services
Enterprise Software
Data Center
Storage
Service Delivery
Pre-sales
Vendor Management
Management
Cross-functional Team...
Strategy
Disaster Recovery
Leadership
Solution Selling
Virtualization
Salesforce.com
Account Management
Security
Enterprise Architecture
Team Leadership
Sales Engineering
Integration
CRM
Unified Communications
Product Management
ITIL
Consulting
Channel Partners
Information Technology
Outsourcing
Technical Support
Sales Process
Software Development
Go-to-market Strategy
Managed Services
Sales
Team Building
Sales Enablement
IT Management
Direct Sales
Business Strategy
Strategic Planning
Customer Service
Customer Support
Process Improvement
Project Management
Customer Advocacy
Customer Success
Customer Relationship Management Crm
Software As A Service Saas
Engineering
Program Management
Cross Functional Team Leadership
Go To Market Strategy
Business Process Improvement
Pre Sales
Software as a Service
Customer Relationship Management
John Melaugh Summary
John Melaugh, based in Boston, MA, US, is currently a Vice President of Operations at iCorps Technologies. John Melaugh brings experience from previous roles at iCorps Technologies, Zerto, Hewlett-Packard and Iron Mountain. John Melaugh holds a BS in Information Systems and Finance @ Syracuse University - Martin J. Whitman School of Management. With a robust skill set that includes SaaS, Cloud Computing, Professional Services, Enterprise Software, Data Center and more. John Melaugh has 2 emails and 2 mobile phone numbers on RocketReach.
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