John McCahan Location

Cincinnati, OH, US

John McCahan Work

  • 2026 - now  Chief Customer Experience Officer @ Fellers
  • 2025 - now  CX Board Member '25 @ FullCircle
  • 2025 - now  Member of the Board of Advisors @ BorderlessCX™
  • 2025 - 2026 Partner and Consultant, Fractional Chief Customer Experience Officer @ Confidential
  • 2023 - 2026 Member of the Board of Advisors @ Execs In The Know
  • 2024 - 2025 Member of the Board of Advisors @ Gladly
  • 2019 - 2025 Vice President Customer and Member Care @ FTD
  • 2018 - 2019 EXECUTIVE DIRECTOR, AFTERMARKET INSIDE SALES and CONTACT CENTERS @ Milacron
  • 2016 - 2018 EXECUTIVE DIRECTOR – AVON CARE CENTER @ The Avon Company
  • 2013 - 2016 DIRECTOR, CUSTOMER SERVICE and CONTACT CENTER @ SGS

John McCahan Education

  • Penn State University

John McCahan Skills

  • Leadership
  • Customer Service
  • Business Transformation
  • Customer Experience Management
  • Strategic Planning
  • Team Leadership
  • Customer Experience
  • Team Building
  • Process Improvement
  • Operations Management

John McCahan Summary

John McCahan, based in Cincinnati, OH, US, is currently a Chief Customer Experience Officer at Fellers. John McCahan brings experience from previous roles at FullCircle, BorderlessCX™, Confidential and Execs In The Know. John McCahan holds a Penn State University. With a robust skill set that includes Leadership, Customer Service, Business Transformation, Customer Experience Management, Strategic Planning and more. John McCahan has 4 emails and 1 mobile phone numbers on RocketReach.

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