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John Mathieson Location
United Kingdom
John Mathieson Work
2020 -now Head of Contact Centre, Steering and Performance @
2015 -2020 Group Manager - Customer Service @
2014 -2015 Senior Operations Manager @
2012 -2013 Operations Leader - John Lewis Insurance @
2012 -2012 Project Manager - John Lewis Claims @
2010 -2012 Customer Service Leader - Pet Claims @
2007 -2010 Operations Planning Leader @
John Mathieson Skills
Leadership
Management
Budgets
Project Planning
Customer Service
Sales Management
General Insurance
Claims Management
Call Centers
Stakeholder Management
Customer Experience
Relationship Management
Process Improvement
Financial Services
Change Management
Performance Management
Business Process Improvement
Contact Centers
Forecasting
Capacity Planning
Insurance
John Mathieson Summary
John Mathieson, based in United Kingdom, is currently a Head of Contact Centre, Steering and Performance at BSH Home Appliances Group. John Mathieson brings experience from previous roles at BSH Home Appliances Group, iGO4 and RSA. With a robust skill set that includes Leadership, Management, Budgets, Project Planning, Customer Service and more. John Mathieson has 1 emails on RocketReach.
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