John Malloy Email & Phone Number
Sr Director Customer Care and Contact Center Operations @ Vacatia
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John Malloy Location
- Columbus, OH, US
John Malloy Work
- 2025 -now Sr Director Customer Care and Contact Center Operations @
- 2018 -2025 Sr Director @
- 2017 -2018 Sr Director, Site Operations @
- 2014 -2017 Site Director @
- 2008 -2014 Senior Operations Manager @ Stream Global Services
- 2006 -2008 Manager, Site Operations @
- 2005 -2006 Sr Manager, Customer Care @ IIR Support Services
- 2004 -2005 Site Manager @ Chase/Paymentech
- 1995 -2003 Sr Manager, Customer Care @
John Malloy Skills
- Contact Centers
- Operations Management
- Leadership
- Management
- Customer Satisfaction
- Business Process Outsourcing (BPO)
- Coaching
- Workforce Management
- Outsourcing
- Service Delivery
- Microsoft Office
- Team Leadership
- Business Process Outsourcing Bpo
- Business Process Outsourcing
John Malloy Summary
- John Malloy, based in Columbus, OH, US, is currently a Sr Director Customer Care and Contact Center Operations at Vacatia. John Malloy brings experience from previous roles at Hertz, Alorica, Convergys and Stream Global Services. With a robust skill set that includes Contact Centers, Operations Management, Leadership, Management, Customer Satisfaction and more. John Malloy has 3 emails on RocketReach.
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