John Guarin Email
Workforce Manager @ iQor
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John Guarin Location
- Central Luzon, Philippines
John Guarin Work
- Workforce Manager @ (August 2024 - Present)
- Workforce Supervisor @ (January 2023 - August 2024)
- Workforce Planner @ (September 2021 - January 2023)
- Resource Planning Officer @ (August 2019 - September 2021)
- Workforce Management Specialist @ (February 2018 - July 2019)
- Management Information Systems Specialist @ (October 2017 - February 2018)
- Workforce Coordinator @ (August 2012 - October 2017)
- Customer Service Associate @ (May 2011 - July 2012)
John Guarin Education
- Panpacific University North Philippines, Urdaneta City
Bachelor of Science - BS (Computer Science)
2007-2011
John Guarin Skills
- Real-time Monitoring
- Capacity Planning
- Resource Planning
- RTA
- Google Sheets
- Avaya CMS
- Workforce Optimization (WFO)
- Workforce Planning
- IEX
- Data Analysis
- Workforce Management
- Performance Management
- Reporting & Analysis
- Scheduling
- Technical Support
- Troubleshooting
- Microsoft Office
- Customer Service
- Microsoft Excel
- Business Intelligence (BI)
- Communication
- Public Speaking
- Life Skills
- Personal Development
- Time Management
- Emotional Intelligence
- Spreadsheets
- Business Communications
- Email Etiquette
- Phone Etiquette
- Telecommuting
- Virtual Office
- Virtual Work
- Resiliency
- Constructive Feedback
- Agile Project Management
- Scrum
John Guarin Summary
- John Guarin, based in Central Luzon, Philippines, is currently a Workforce Manager at iQor. John Guarin brings experience from previous roles at TaskUs, Emirates Group and iQor. John Guarin holds a 2007 - 2011 Bachelor of Science - BS in Computer Science @ Panpacific University North Philippines, Urdaneta City. With a robust skill set that includes Real-time Monitoring, Capacity Planning, Resource Planning, RTA, Google Sheets and more. John Guarin has 2 emails on RocketReach.
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