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John Guarin Location
Central Luzon, Philippines
John Guarin Work
2024 -now Workforce Manager @
2023 -2024 Workforce Supervisor @
2021 -2023 Workforce Planner @
2019 -2021 Resource Planning Officer @
2018 -2019 Workforce Management Specialist @
2017 -2018 Management Information Systems Specialist @
2012 -2017 Workforce Coordinator @
2011 -2012 Customer Service Associate @
John Guarin Education
Panpacific University North Philippines, Urdaneta City
Bachelor of Science - BS (Computer Science)
2007-2011
John Guarin Skills
Real-time Monitoring
Capacity Planning
Resource Planning
RTA
Google Sheets
Avaya CMS
Workforce Optimization (WFO)
Workforce Planning
IEX
Data Analysis
Workforce Management
Performance Management
Reporting & Analysis
Scheduling
Technical Support
Troubleshooting
Microsoft Office
Customer Service
Microsoft Excel
Business Intelligence (BI)
Communication
Public Speaking
Life Skills
Personal Development
Time Management
Emotional Intelligence
Spreadsheets
Business Communications
Email Etiquette
Phone Etiquette
Telecommuting
Virtual Office
Virtual Work
Resiliency
Constructive Feedback
Agile Project Management
Scrum
John Guarin Summary
John Guarin, based in Central Luzon, Philippines, is currently a Workforce Manager at iQor. John Guarin brings experience from previous roles at TaskUs, Emirates Group and iQor. John Guarin holds a 2007 - 2011 Bachelor of Science - BS in Computer Science @ Panpacific University North Philippines, Urdaneta City. With a robust skill set that includes Real-time Monitoring, Capacity Planning, Resource Planning, RTA, Google Sheets and more. John Guarin has 2 emails on RocketReach.
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