John Guarin Location
- Central Luzon, Philippines
John Guarin Work
- 2024 -now Workforce Manager @
- 2023 -2024 Workforce Supervisor @
- 2021 -2023 Workforce Planner @
- 2019 -2021 Resource Planning Officer @
- 2018 -2019 Workforce Management Specialist @
- 2017 -2018 Management Information Systems Specialist @
- 2012 -2017 Workforce Coordinator @
- 2011 -2012 Customer Service Associate @
John Guarin Education
- Panpacific University North Philippines, Urdaneta City
Bachelor of Science - BS (Computer Science)
2007-2011
John Guarin Skills
- Real-time Monitoring
- Capacity Planning
- Resource Planning
- RTA
- Google Sheets
- Avaya CMS
- Workforce Optimization (WFO)
- Workforce Planning
- IEX
- Data Analysis
- Workforce Management
- Performance Management
- Reporting & Analysis
- Scheduling
- Technical Support
- Troubleshooting
- Microsoft Office
- Customer Service
- Microsoft Excel
- Business Intelligence (BI)
- Communication
- Public Speaking
- Life Skills
- Personal Development
- Time Management
- Emotional Intelligence
- Spreadsheets
- Business Communications
- Email Etiquette
- Phone Etiquette
- Telecommuting
- Virtual Office
- Virtual Work
- Resiliency
- Constructive Feedback
- Agile Project Management
- Scrum
John Guarin Summary
- John Guarin, based in Central Luzon, Philippines, is currently a Workforce Manager at iQor. John Guarin brings experience from previous roles at TaskUs, Emirates Group and iQor. John Guarin holds a 2007 - 2011 Bachelor of Science - BS in Computer Science @ Panpacific University North Philippines, Urdaneta City. With a robust skill set that includes Real-time Monitoring, Capacity Planning, Resource Planning, RTA, Google Sheets and more. John Guarin has 2 emails on RocketReach.
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