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John Galvez Location
New York, NY, US
John Galvez Work
Program Director @ (January 2025 - Present)
Program Director @ (August 2020 - Present)
Program Director @ (November 2018 - August 2020)
Program Director, Contact Center Operations @ (December 2016 - November 2018)
Assistant Vice President, Member Services @ (June 2013 - October 2016)
Director, Call Center Operations @ (April 2011 - May 2013)
Performance Manager @ (February 2010 - March 2011)
Senior Call Center Manager @ (November 2008 - February 2010)
Quality Assurance Manager @ (February 2007 - October 2008)
Call Center Manager @ (November 2005 - February 2007)
Call Center Supervisor @ (April 2004 - November 2005)
John Galvez Education
John Jay College (CUNY)
Master of Public Administration (MPA) (Master of Public Administration (MPA))
Queens College
Bachelor of Arts (B.A.) (Psychology)
John Galvez Skills
Customer Service
Call Center
Outlook
PowerPoint
Microsoft Excel
Microsoft Word
Spanish
English
Management
Human Resources
Quality Control
Troubleshooting
Executive Management
Policy Analysis
Statistics
Call Centers
Government
Microsoft Office
Leadership
Quality Assurance
C++
Services
John Galvez Summary
John Galvez, based in New York, NY, US, is currently a Program Director at Accenture Federal Services. John Galvez brings experience from previous roles at Cognosante, MAXIMUS, General Dynamics Information Technology and Fidelis Care. John Galvez holds a Master of Public Administration (MPA) in Master of Public Administration (MPA) @ John Jay College (CUNY). With a robust skill set that includes Customer Service, Call Center, Outlook, PowerPoint, Microsoft Excel and more. John Galvez has 3 emails and 2 mobile phone numbers on RocketReach.
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