John Gallagher Location
- Seattle, WA, US
John Gallagher Work
- 2024 - now Chief Operating Officer @
- 2023 - 2024 EVP, Global Shared Services @
- 2022 - 2023 General Manager - Canada @
- 2021 - 2022 VP, Contact Center @
- 2020 - 2021 Head of Contact Center @
- 2019 - 2020 Head of Phone Sales @
- 2017 - 2019 Contact Center Sales Manager @
- 2011 - 2018 Co-owner @ Mt Diablo Soap Company
- 2016 - 2017 Sr. Manager, Customer Experience, Telesales Training @
- 2016 - 2016 Contact Center Manager, Sales @
- 2013 - 2016 Sales Supervisor @
- 2012 - 2013 Member Service Representative @ Contra Costa Federal Credit Union
John Gallagher Education
- California State University, Fullerton
Bachelor's degree (Finance, General)
2008 - 2010 - College of the Desert
Associate's degree (Liberal Arts and Sciences/Liberal Studies)
2005 - 2007
John Gallagher Skills
- Superior Client Service
- Finance
- Proficient Typing Skills
- Microsoft Excel
- Microsoft Word
- Time Management
- Microsoft Office
- Learn New Software Quickly
- Multi Tasking
- Sales
- Written & Verbal Communication Abilities
- Customer Service
- Call Centers
- Management
- Team Leadership
- Leadership
- Team Building
- Marketing Management
- Sales Operations
- Customer Satisfaction
- Marketing
- Customer Relations
- Sales Management
- Customer Experience
- Sales Performance
- Customer Relationship Management Crm
- Csg
- Employee Learning And Development
- Vendors
- Training and Development
- Team Operations
- Work Orders
- Seattle
- Performance Metrics
- Structure
- Contact Centers
- Sales and Marketing
- Windows XP
- Written And Verbal Communication Abilities
- Third Party
- Cash Handling
- Design
- Calls
- Key Performance Indicators
- PowerPoint
- Qualifying Prospects
- Incentive Programs
- Daily Operations
- Cross Selling
- Escalation
- T Mobile
- Trade Unions
- Sage Act
- Compensation Structures
- Contact Center Operations
- Sla
- Customer Acquisition
- Analytical Skills
- High Performance Computing
- Exceed Sales Goals
- SOAP
- Quality Assurance
- Operations
- Call Flow
- Kronos
- New Hires
- Credit
- Service Quality
- Sales Trainings
- KPI Reports
- Supports
- Written Communication
- Retail Sales
- Computer Proficiency
- Pathway
- Sales Process
- Efficient
- Acsr
- Cables
- Curriculum Design
- Coordinate
- Data Analytics
- Outlook
- Program Management
- Ross
- Agents
- Interviews
- Queues
- Rta
- Inbound Marketing
- Meetings
- Recruiting
- Coordinated
- Member Services
- Selling
- Customer Relationship Management
John Gallagher Summary
- John Gallagher, based in Seattle, WA, US, is currently a Chief Operating Officer at Trupanion. John Gallagher brings experience from previous roles at Trupanion. John Gallagher holds a 2008 - 2010 Bachelor's degree in Finance, General @ California State University, Fullerton. With a robust skill set that includes Superior Client Service, Finance, Proficient Typing Skills, Microsoft Excel, Microsoft Word and more. John Gallagher has 4 emails and 1 mobile phone numbers on RocketReach.
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