Brian Daily Email & Phone Number
Vice President of Contact Center @ Trupanion
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Brian Daily Location
- Shakopee, MN, US
Brian Daily Work
- 2021 -now Vice President of Contact Center @
- 2019 -2021 Vice President Customer Experience and Customer Service Operations @
- 2018 -2019 Vice President Customer Service Operations @
- 2014 -2018 Senior Director Customer Service @
- 2011 -2014 Director of Service - Analytics and Reporting @ BlueCross and BlueShield of Minnesota
- 2005 -2011 Director of Workforce Management @
Brian Daily Education
- North Dakota State University
Brian Daily Skills
- Voice of the Customer
- Customer Success
- Customer Satisfaction
- Process Improvement
- Program Management
- Call Centers
- Vendor Management
- Business Analysis
- Visio
- Change Management
- Cross-functional Team Leadership
- Business Process Improvement
- Operations Management
- Team Building
- Performance Management
- Customer Experience
- Analytics
- Healthcare
- Healthcare Management
- Project Management
- Contact Centers
- Leadership
- Cross Functional Team Leadership
- Marketing
- Business Process
- Management
- Public Speaking
- Editing
- Social Media
- Cross Functional Team
Brian Daily Summary
- Brian Daily, based in Shakopee, MN, US, is currently a Vice President of Contact Center at Trupanion. Brian Daily brings experience from previous roles at Blue Cross and Blue Shield of Minnesota and BlueCross and BlueShield of Minnesota. Brian Daily holds a North Dakota State University. With a robust skill set that includes Voice of the Customer, Customer Success, Customer Satisfaction, Process Improvement, Program Management and more. Brian Daily has 3 emails on RocketReach.
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