John Franks Email

Manager, Customer Service, Dispatch, and Scheduling (Paratransit) @ Detroit Department of Transportation (DDOT)

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John Franks Location

Detroit, MI, US

John Franks Work

Manager, Customer Service, Dispatch, and Scheduling (Paratransit) @ (March 2026 - Present)
Chief Executive Officer @ Dollar Trucking (February 2022 - Present)
Truck Driver @ (June 2024 - March 2026)
General Manager @ People's Express (October 2022 - June 2024)
Bus Operator @ (July 2021 - October 2022)
Retail Store Manager @ (September 2015 - July 2021)
Operations Manager @ RIDECORP INC/ Select Ride (January 2013 - September 2015)
Owner Operator @ (December 2011 - January 2013)
Sr. Business Manager @ (January 2005 - November 2011)

John Franks Education

University of Phoenix
Doctor's Degree (Business Administration and Management, General)
2024-2027
University of Phoenix
Master's degree (Business Administration and Management, General)
2017-2019

John Franks Skills

Administration
Administrative Assistance
Analytical Skills
Backhaul
Basic Math
Budget Preparation
Coaching
Commercial Driving
Communication
Community Outreach
Computer Operations
Conflict Resolution
Continuing Education
Coordinating Activities
Customer Experience
Customer Relations
Customer Satisfaction
Daily Operations
Data Analytics
Database Management System (DBMS)
Department of Transportation
Design Thinking
Editing
Editing Software
Emergency Situations
Google Sheets
Guest Experience
HR Strategy
Heavy Equipment
High Pressure
High-Pressure Environments
Interviewing
Inventory Management
Key Metrics
Key Performance Indicators
Leadership
Lean Principles
Management
Merchandising
Microsoft Excel
Microsoft Office
Microsoft Word
Multi-Unit Management
Nonprofit Organizations
Operational Audits
Operational Efficiency
Operational Excellence
Operations
Operations Management
Organization Skills
Organizational Leadership
Payroll Administration
People Management
Performance Management
Performance Reviews
Photoshop
Planograms
Positive Work Environment
Power Tools
PowerPoint
Presentations
Pricing Strategy
Problem Analysis
Program Planning
Rail Safety
Research
Responsiveness
Safety Compliance
Safety Practices
Sales
Sales Management
Sales Strategy
Shrinkage
Stationery
Strategic Thinking
Supervisory Skills
Talent Management
Talent Planning
Team Effectiveness
Team Leadership
Team Management
Team Performance
Teamwork
Timekeeping
Training
Transportation Management
Transportation Operations
Transportation Planning
Travel
Truck Driving
Trusting Relationships
Unstructured Data
Vehicle Maintenance
Video Editing
Word Processing

John Franks Summary

John Franks, based in Detroit, MI, US, is currently a Manager, Customer Service, Dispatch, and Scheduling (Paratransit) at Detroit Department of Transportation (DDOT). John Franks brings experience from previous roles at Dollar Trucking , A.D. Transport Express, People's Express and Ann Arbor Area Transportation Authority (TheRide). John Franks holds a 2024 - 2027 Doctor's Degree in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Administration, Administrative Assistance, Analytical Skills, Backhaul, Basic Math and more. John Franks has 2 emails on RocketReach.