IT Global Service Support Head @ Relia Shared Services (July 2021 - October 2023)
VP - IT Operations @ (October 2017 - July 2021)
Assistant Vice-President @ SPI CRM Inc. (June 2011 - September 2017)
IT Senior Manager @ ePLDT Ventus, Inc. (May 2005 - May 2011)
IT Manager @ Nextmobile, Inc. (September 2002 - May 2005)
John Forbes Education
Pamantasan ng Lungsod ng Maynila
Master of Engineering (M.Eng.) (Computer Engineering)
2010-2014
AMA University
Bachelor of Science (BS) (Computer Engineering)
1990-1994
John Forbes Skills
Analytical Skills
Budgeting
Business Alignment
Business Analysis
Business Continuity Planning
Business Intelligence (BI)
Business Process Improvement
Business Process Outsourcing (BPO)
Business Relationship Management
Business Requirements
CRM
Change Management
Computer Networking
Contact Centers
Customer Experience
Department Budget Management
Disaster Recovery
Executive Management
Global Client Management
IT Executive Management
IT Infrastructure Design
IT Infrastructure Operations
IT Management
IT Operations
IT Operations Management
IT Security Operations
IT Service Management
IT Strategy
ITIL
ITIL Process
Incident Management
Information Security
Information Technology
Infrastructure
Infrastructure Management
Management
Office Equipment
Outsourcing
Process Improvement
Project Management
SLA
Service Delivery
Service Desk
Strategy
Team Management
Technology Management
Telecommunications
Troubleshooting
Vendor Management
John Forbes Summary
John Forbes, based in Metro Manila, Philippines, is currently a Chief Technology Officer at Sagility. John Forbes brings experience from previous roles at Relia Shared Services, inspiro, SPI CRM Inc. and ePLDT Ventus, Inc.. John Forbes holds a 2010 - 2014 Master of Engineering (M.Eng.) in Computer Engineering @ Pamantasan ng Lungsod ng Maynila. With a robust skill set that includes Analytical Skills, Budgeting, Business Alignment, Business Analysis, Business Continuity Planning and more. John Forbes has 1 emails and 1 mobile phone numbers on RocketReach.
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