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John Edgar Location
Reading, Reading, United Kingdom
John Edgar Work
Director Offering Business Strategy @ (July 2021 - Present)
Director MS Client Services @ (March 2015 - Present)
Service Delivery Manager @ (April 2014 - Present)
Global Service Delivery Manager @ Dimension Data Global (April 2013 - April 2014)
Head of Remote Service Operations @ (January 2012 - January 2013)
General Manager Managed Services @ Dimension Data Nigeria (November 2008 - January 2012)
Service Manager EMEA @ (January 2003 - January 2008)
Service Delivery Manager @ (January 1999 - January 2003)
Escalation Manager @ (January 1994 - January 1999)
Technology Specialist X25 @ (January 1989 - January 1994)
Network Technician @ (January 1987 - January 1989)
Senior Tech @ (January 1976 - January 1987)
John Edgar Education
Abbots College 1975-1975
Wynberg Boys 1966-1974
John Edgar Skills
Service Delivery
Service Management
Service Improvement
Managed Services
Sla
ITIL
Service Desk
Cloud Computing
Incident Management
Vendor Management
Team Management
VoIP
Cisco Technologies
Management
Call Centers
Data Center
Integration
John Edgar Summary
John Edgar, based in Reading, Reading, United Kingdom, is currently a Director Offering Business Strategy at Verint. John Edgar brings experience from previous roles at Verint, KANA Software, Dimension Data Global and Dimension Data. John Edgar holds a 1975 - 1975 Abbots College. With a robust skill set that includes Service Delivery, Service Management, Service Improvement, Managed Services, Sla and more. John Edgar has 2 emails and 1 mobile phone numbers on RocketReach.
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