2010 -2013 Senior Director, Worldwide Customer Support @
2007 -2010 Director, Global Escalations @
2003 -2007 Sr. Manager, Global Escalations @
2001 -2003 Sr. Manager, Global Escalations @ Shasta Networks
1993 -2003 Sr. Manager, Tech Support @ Nortel Networks
1994 -1998 Tech Support Manager @ Bay Networks
1987 -1993 Technical Consultant @
1978 -1987 FTG1(SS) @
John Deford Education
United States Navy
John Deford Skills
Leadership
Firewalls
Cisco Technologies
Salesforce.com
MPLS
Data Center
VoIP
Storage Area Networks
Networking
Network Design
Technical Leadership
IP
Switches
Team Leadership
Strategic Planning
TCP/IP
Support
Product Support
SAN
Virtualization
SNMP
IPv6
Ethernet
Managed Services
Network Security
Professional Services
Cross Functional Team Leadership
Network Administration
Juniper
QoS
Enterprise Software
Storage
Customer Escalation Management
Technical Support
OSPF
WAN
Network Architecture
Management
VPN
High Availability
Wireless
Unix
Security
Pre Sales
Routing Protocols
Cloud Computing
System Deployment
Unified Communications
Lan Wan
Routers
BGP
Routing
John Deford Summary
John Deford, based in Bend, OR, US, is currently a Partner | Owner at D4D Creative. John Deford brings experience from previous roles at Marquardt Property Management, Salesforce.com, Dell Force10 and Force10 Networks. John Deford holds a United States Navy. With a robust skill set that includes Leadership, Firewalls, Cisco Technologies, Salesforce.com, MPLS and more. John Deford has 1 emails on RocketReach.
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