John Clelland Email & Phone Number
Information Technology Service Delivery Manager @ CyberCX
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John Clelland Location
- Sunshine Coast, QLD, AU
John Clelland Work
- 2026 -now Information Technology Service Delivery Manager @
- 2025 -2025 Principal, Customer Experience @
- 2018 -2024 Head of Service Delivery @
- 2015 -2020 Non Executive Board Director @
- 2013 -2018 Regional Director @
- 2011 -2013 Service Director @
- 2010 -2011 Operations Manager @
- 2009 -2010 Service Operations Manager @
- 2006 -2008 Operations Support System Manager @
- 2005 -2006 Insurance Claims Team Leader @ Royal Bank of Scotland Insurance
John Clelland Skills
- Business Relationship Management
- Client Relations
- IT Business Management
- Commercial Negotiation
- SIAM
- Business Strategy
- Continuous Improvement
- Leadership
- IT Strategy
- ITIL Expert
- Service Delivery
- Strategic Planning
- IT Service Management
- IT Management
- Operations Management
- ITIL Certified
- Service Desk
- IT Operations
- Change Management
- Incident Management
- Service Improvement
- Management
- Service Management
- Organizational Leadership
- ITIL Service Strategy
- ITIL Implementation
- ITIL Process Implementation
- Stakeholder Management
- ITIL Process
- IT Outsourcing
- Outsourcing
- Service Desk Management
- Service Center Operations
- Service Level Management
- Managed Services
- Process Improvement
- Business Process Improvement
- Information Technology
- Account Management
- ITIL v3 Foundations Certified
- Marketing
- ITIL
- Customer Service
- Team Management
- Sales Management
- Sla
- Performance Management
- Negotiation
- Communication
- Employee Engagement
- Corporate Governance
- IT Governance
John Clelland Summary
- John Clelland, based in Sunshine Coast, QLD, AU, is currently a Information Technology Service Delivery Manager at CyberCX. John Clelland brings experience from previous roles at Kinetic IT and GTNT. With a robust skill set that includes Business Relationship Management, Client Relations, IT Business Management, Commercial Negotiation, SIAM and more. John Clelland has 2 emails and 2 mobile phone numbers on RocketReach.
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