John Catalan Email & Phone Number
Senior Learning Experience Manager @ TaskUs
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John Catalan Location
- Valenzuela, NCR, PH
John Catalan Work
- 2021 -now Senior Learning Experience Manager @
- 2019 -2021 Training Lead @
- 2016 -2019 Director of Training @
- 2014 -2016 Senior Training Manager @
- 2012 -2014 Training Manager @
- 2011 -2012 Training Supervisor for Soft Skills and Sales @
- 2010 -2011 Senior Trainer @ Teledevelopment Services, Inc.
- 2008 -2010 Senior Trainer @ Concentrix
- 2007 -2007 Live Voice Response Assistant @
- 1996 -2007 Faculty Member @
John Catalan Education
- Pangasinan State University
Bachelors (Education)
1992-1996
John Catalan Skills
- Employee Engagement
- Instructional Design
- BPO
- Call Center
- Soft Skills
- Coaching
- Performance Management
- Training Delivery
- Talent Management
- Training
- Employee Training
- Team Management
- Leadership Development
- Customer Satisfaction
- Team Building
- Leadership
- Call Centers
- Employee Relations
- Interviews
- Recruiting
- Talent Acquisition
- Team Leadership
- Training Needs Analysis
- Instructor-led Training
- Staff Development
- Customer Service
- Career Development
- CRM
- Human Resources
- Management
- Onboarding
- Organizational Development
- Service Delivery
- Vendor Management
- Workforce Management
- Outsourcing
- Business Process Outsourcing (BPO)
- Performance Appraisal
- Virtual Training
- Change Management
- Organizational Learning
- Organizational Effectiveness
- Call Center Development
- L&D Strategy
- Knowledge Management
- E-Learning
- Telco
- E learning
- Microsoft Excel
- Microsoft PowerPoint
John Catalan Summary
- John Catalan, based in Valenzuela, NCR, PH, is currently a Senior Learning Experience Manager at TaskUs. John Catalan brings experience from previous roles at amaysim and Transcom. John Catalan holds a 1992 - 1996 Bachelors in Education @ Pangasinan State University. With a robust skill set that includes Employee Engagement, Instructional Design, BPO, Call Center, Soft Skills and more. John Catalan has 4 emails and 2 mobile phone numbers on RocketReach.
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