John Caisley Email & Phone Number
Head of Operational Partners and Suppliers @ Virgin Media O2 Business
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John Caisley Location
- York, GB
John Caisley Work
- 2022 - now Head of Operational Partners and Suppliers @
- 2013 - now Head of Enterprise Performance @
- 2010 - now Head of Customer Relations @
- 2005 - 2010 Head of corporate customer service @
- 1999 - 2005 Business Customer Service - various roles including Senior Operations Manager and Operations Manager @
- 1993 - 1999 Team Leader @ Direct Line
John Caisley Education
- Leeds Metropolitan University
Economics & Public Policy
1990 - 1993
John Caisley Skills
- Stakeholder Management
- Customer Experience
- Engaging People
- Change Programmes
- Customer Satisfaction
- Complaints
- Project Delivery
- Coaching
- Service Delivery
- Contact Centers
- Change Management
- Call Center
- Business Transformation
- Telecommunications
- Outsourcing
- Call Centers
- Business Process
- Culture Change
- Employee Engagement
- Leadership
- Management
- Management Development
- Performance Management
- Process Improvement
- Strategy
- Training
- Team Leadership
- Customer Retention
- Enterprise Software
- Project Management
- Social Media
- Public Relations
- Business Analysis
John Caisley Summary
- John Caisley, based in York, GB, is currently a Head of Operational Partners and Suppliers at Virgin Media O2 Business. John Caisley brings experience from previous roles at Telefónica UK. John Caisley holds a 1990 - 1993 Economics & Public Policy @ Leeds Metropolitan University. With a robust skill set that includes Stakeholder Management, Customer Experience, Engaging People, Change Programmes, Customer Satisfaction and more. John Caisley has 2 emails and 1 mobile phone numbers on RocketReach.
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