John Caisley Email & Phone Number
Head of Operational Partners and Suppliers @ Virgin Media O2 Business
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John Caisley Location
- York, GB
John Caisley Work
- Head of Operational Partners and Suppliers @ (March 2022 - Present)
- Head of Enterprise Performance @ (July 2013 - Present)
- Head of Customer Relations @ (October 2010 - Present)
- Head of corporate customer service @ (September 2005 - October 2010)
- Business Customer Service - various roles including Senior Operations Manager and Operations Manager @ (July 1999 - August 2005)
- Team Leader @ Direct Line (January 1993 - June 1999)
John Caisley Education
- Leeds Beckett University
Economics & Public Policy
1990-1993
John Caisley Skills
- Business Process
- Business Transformation
- Call Center
- Call Centers
- Change Management
- Change Programmes
- Coaching
- Complaints
- Contact Centers
- Culture Change
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Employee Engagement
- Engaging People
- Leadership
- Management
- Management Development
- Outsourcing
- Performance Management
- Process Improvement
- Project Delivery
- Service Delivery
- Stakeholder Management
- Strategy
- Team Leadership
- Telecommunications
- Training
- Enterprise Software
- Project Management
- Social Media
- Public Relations
- Business Analysis
John Caisley Summary
- John Caisley, based in York, GB, is currently a Head of Operational Partners and Suppliers at Virgin Media O2 Business. John Caisley brings experience from previous roles at Telefónica UK. John Caisley holds a 1990 - 1993 Economics & Public Policy @ Leeds Beckett University. With a robust skill set that includes Business Process, Business Transformation, Call Center, Call Centers, Change Management and more. John Caisley has 3 emails and 1 mobile phone numbers on RocketReach.
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