John Brownlie Email & Phone Number
Group Head of Service Delivery @ ITI Group
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John Brownlie Location
- Leeds, GB
John Brownlie Work
- Group Head of Service Delivery @ (December 2024 - Present)
- Head of Service Delivery @ (September 2022 - December 2024)
- Service Delivery Manager @ (February 2021 - August 2022)
- Service Lead and Consultant @ (August 2020 - January 2021)
- Head of Service Delivery @ (March 2009 - November 2019)
- Incident Support Analyst and Team Leader @ (March 2000 - November 2008)
- Assistant Network Administrator @ (June 1998 - September 1999)
- Service Desk Analyst @ (April 1997 - June 1998)
John Brownlie Education
- Wakefield College 1992-1994
- Outwood Grange School 1987-1992
John Brownlie Skills
- ITIL
- ISO 20000
- ITIL Certified
- ITIL Process Implementation
- Service Lifecycle Management
- Service Delivery
- Service Desk Management
- Incident Management
- Major Incident Management
- Problem Management
- Change Management
- Service Measurement
- SC Security Cleared
- Technical Support
- Microsoft Certified Professional
- Microsoft Certified Technology
- Recruiting
- IT Service Management
- Infrastructure
- Service Management
- BCS Specialist Certified
- Team Management
- Service Design
- Troubleshooting
- Leadership
- PowerPoint
- Microsoft Excel
- ILM
- Service Improvement
- Siam
- Sales
- Microsoft Office
- Supplier Management
- Business Analysis
John Brownlie Summary
- John Brownlie, based in Leeds, GB, is currently a Group Head of Service Delivery at ITI Group. John Brownlie brings experience from previous roles at ITI Group, The Data Shed, Security Industry Authority and CDS UK. John Brownlie holds a 1992 - 1994 Wakefield College. With a robust skill set that includes ITIL, ISO 20000, ITIL Certified, ITIL Process Implementation, Service Lifecycle Management and more. John Brownlie has 1 emails and 1 mobile phone numbers on RocketReach.
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