VoIP Technician and Network Administrator @ (August 2008 - August 2009)
Tier III Engineer @ (September 2007 - August 2008)
Systems Consultant @ Cross Telecom (April 2006 - August 2007)
SMBS Master Instructor @ (December 2001 - April 2006)
International Training and Support Facilitator @ (July 2000 - December 2001)
Technical Services Supervisor @ (December 1993 - July 2000)
IT Project Manager @ PRIMUS Automotive Financial Services (January 1996 - January 1998)
Computer Support Specialist @ (July 1992 - December 1993)
Systems Analyst @ (October 1991 - July 1992)
Professional Staff @ (April 1991 - October 1991)
Field Service Representative @ Loral (Formerly Ford Aerospace) (February 1989 - March 1991)
Systems Technician @ Dane County (April 1988 - February 1989)
Multichannel Communications Equipment Operator @ (October 1983 - October 1986)
John Briggs Education
Siena Heights University
BS (Electronics)
1990-1994
Herzing College
AS (Electronics)
1987-1989
Huron Valley Lutheran HS 1979-1983
John Briggs Skills
ACD
ATM networks
Application Servers
Avaya
Avaya IP Telephony
CTI
Call Centers
Cisco Call Manager
Cisco Technologies
Contact Centers
Ethernet
H.323
Hardware
IP
ISDN
IT Service Management
IVR
LAN-WAN
Managed Services
Network Administration
Network Architecture
Network Design
Network Engineering
Networking
Project Management
QoS
Remote Troubleshooting
Routers
Routing
SIP
SIP Trunking
Sales Engineering
Software Installation
Switches
TCP/IP
TDM
Technical Support
Telecommunications
Telecommunications Engineering
Telephony
Unified Communications
Unified Messaging
Video Conferencing
VoIP
Voice Mail
Voice Networking
WAN
WLAN
Wireless
Wireless Networking
Sales
Applications
Cisco
Business Operations
Support
Operations
Lan Wan
John Briggs Summary
John Briggs, based in Punta Gorda, FL, US, is currently a Implementations Manager at Alertus Technologies. John Briggs brings experience from previous roles at Avaya. John Briggs holds a 1990 - 1994 BS in Electronics @ Siena Heights University. With a robust skill set that includes ACD, ATM networks, Application Servers, Avaya, Avaya IP Telephony and more. John Briggs has 5 emails and 1 mobile phone numbers on RocketReach.
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