John Blackshaw Email
Technical Services Manager @ Xerox
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John Blackshaw Location
- Manchester, GB
John Blackshaw Work
- Technical Services Manager @ (March 2020 - Present)
- Service Delivery Manager @ (March 2013 - Present)
- IT Service Support Manager @ (March 2009 - September 2012)
- Deskside Support Manager @ (August 2006 - March 2009)
- IT Deskside Support Team Leader @ (July 2001 - August 2006)
- Second Line Support Engineer @ (August 1997 - July 2001)
- Laboratory Technician @ (June 1992 - August 1997)
John Blackshaw Education
- Oakwood High School
- The University of Bolton
Bachelor of Science (BSc) (Computer Science)
- The University of Bolton
Bachelor's degree (Computer Science)
John Blackshaw Skills
- ITIL Problem Management Practioner
- Prince 2
- ITIL Service Management Foundation
- Lean Initiatives
- IT Management
- IT Service Management
- Project Implementation
- Project Management
- PRINCE2
- Problem Management
- ITIL
- ITIL Process
- Lean Manufacturing
- Process Improvement
- Service Delivery
- Service Management
- CRM
- Technical Support
- Servers
- Management
- Sla
- Service Desk
- Team Leadership
- Project Delivery
- Incident Management
- Outsourcing
- IT Outsourcing
- IT Operations
- IT Strategy
- Service Improvement
- Customer Service
- Testing
John Blackshaw Summary
- John Blackshaw, based in Manchester, GB, is currently a Technical Services Manager at Xerox. John Blackshaw brings experience from previous roles at Xerox, IBM and Friends Provident. John Blackshaw holds a Oakwood High School. With a robust skill set that includes ITIL Problem Management Practioner, Prince 2, ITIL Service Management Foundation, Lean Initiatives, IT Management and more. John Blackshaw has 3 emails on RocketReach.
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