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John Berntsen Location
Lincoln, CA, US
John Berntsen Work
Customer Service Manager @ (August 2020 - Present)
Technical Customer Service Manager @ (May 2017 - June 2020)
Service Manager @ Evolution Motorcycles (August 2016 - May 2017)
Customer Service Manager at Ducati North America - Ducati Certified Technician - Level 1 and 2 @ (August 2009 - February 2015)
Project, Operations and Account Management @ (February 2002 - November 2008)
Operations Manager @ Covad Communications (January 1999 - January 2002)
John Berntsen Education
University of Phoenix
(Business Management)
1999-2002
John Berntsen Skills
Product Management
Process Improvement
Management
Quality Assurance
Training
Project Management
Account Management
Call Center
Analysis
Telecommunications
Sales
Negotiation
Software Documentation
Call Centers
CRM
Business Strategy
Start-ups
Leadership
Business Development
Strategic Planning
Product Marketing
Sales Management
Contract Negotiation
Customer Satisfaction
New Business Development
SaaS
Cross-functional Team Leadership
Team Building
Salesforce.com
Business Planning
Business Process
Customer Service
Mobile Devices
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Cross Functional Team
Start Ups
Cross Functional Team Leadership
Customer Relationship Management
John Berntsen Summary
John Berntsen, based in Lincoln, CA, US, is currently a Customer Service Manager at Prograde Digital, Inc.. John Berntsen brings experience from previous roles at Mahindra Genze, Evolution Motorcycles, Ducati North America and Paymentone. John Berntsen holds a 1999 - 2002 University of Phoenix. With a robust skill set that includes Product Management, Process Improvement, Management, Quality Assurance, Training and more. John Berntsen has 2 emails and 1 mobile phone numbers on RocketReach.
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