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John Berntsen Location
Round Rock, TX, US
John Berntsen Work
2017 -now Resource Scheduling Expeditor @
2014 -2017 Warranty Manager @
2014 -2014 Sales @
2010 -2012 NPS Operations @
2003 -2010 Global Contact Center Forecaster @
1998 -2003 Telecommunications Analyst @
1996 -1998 Project Manager @
now National Voice Traffic Analyst @
John Berntsen Education
Southwest Texas State University
Stephen F. Austin State University
John Berntsen Skills
Analytics
Business Process Improvement
Call Center
Consensus Building
Customer Experience
Project Management
Vendor Management
Team Building
Call Centers
Cross-functional Team Leadership
Process Improvement
Customer Satisfaction
Analysis
PMO
Strategic Planning
Outsourcing
Program Management
Management
Business Analysis
CRM
Integration
Cloud Computing
Cross Functional Team Leadership
John Berntsen Summary
John Berntsen, based in Round Rock, TX, US, is currently a Resource Scheduling Expeditor at Pultegroup. John Berntsen brings experience from previous roles at Pultegroup, The Home Depot and Dell. John Berntsen holds a Southwest Texas State University. With a robust skill set that includes Analytics, Business Process Improvement, Call Center, Consensus Building, Customer Experience and more. John Berntsen has 1 emails on RocketReach.
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