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Johan Dorner Location
Portland, OR, US
Johan Dorner Work
2022 -now Vice President, Global Customer Support and Learning @
2018 -2022 Senior Director International Support Delivery @
2013 -2018 Snr Director Support Services Delivery @
2004 -2013 Director - Managed Services and Solutions @
1997 -2004 SAP Services Director @
1996 -1997 Principal Consultant @
1989 -1995 Senior Software Developer and Consultant @
Johan Dorner Education
University of Pretoria/Universiteit van Pretoria
Bachelor of Science (BSc) (Mathematics and Computer Science)
1983-1986
Afrikaanse Hoer Seunsskool (Affies) 1978-1982
University of Michigan - Stephen M. Ross School of Business
Global Program for Management Development
2016
Johan Dorner Skills
Customer Success
Account Management
Customer Engagement
Managed Services
Supply Chain Management
SAP ERP
Project Management
Customer Satisfaction
Support Operations
Leadership
People Management
Call Center Operations
Sales
Support Center
Vendor Management
Customer Support
Application Support
Service Management
Process Design
Staff Development
Service Level Agreements Sla
Process Optimization
IT Service Management
Cloudera
Artificial Intelligence Ai
Data Analysis
Machine Learning
Service Level Agreements
Artificial Intelligence
Johan Dorner Summary
Johan Dorner, based in Portland, OR, US, is currently a Vice President, Global Customer Support and Learning at Energy Exemplar. Johan Dorner brings experience from previous roles at Cloudera, Bristlecone and iGate Mastech (The Amber Group). Johan Dorner holds a 1983 - 1986 Bachelor of Science (BSc) in Mathematics and Computer Science @ University of Pretoria/Universiteit van Pretoria. With a robust skill set that includes Customer Success, Account Management, Customer Engagement, Managed Services, Supply Chain Management and more. Johan Dorner has 2 emails and 2 mobile phone numbers on RocketReach.
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